Removing the psychological stress of the client and activating his story at the confessional stage
A confession in psychological counseling is a detailed, sincere, emotionally rich story of a client about himself and his problem addressed to a counselor psychologist.
To create a favorable psychological atmosphere for the confession of the client, in addition to the methods described above, which are used primarily at the beginning of psychological counseling, it is also possible with the help of the following practical actions of the counselor psychologist, already undertaken during the confession itself.
1. Verbal support for what the client says and does during confession - reception requires explanation. Sometimes during a confession a client can say what the counselor-psychologist does not agree with, for example, expressing his own, not fully justified, claims to the counselor psychologist, to the consultation, to the situation, etc.
In this case, the counselor psychologist should not openly object to the client, all the more - start arguing with him. It is much more reasonable in the case of such a situation to proceed as follows: having recognized directly or indirectly, openly or silently the client's right to criticism, to invite him to postpone the disputed issues and discuss them at the end of the consultation.
In this case, the client can be contacted with the following and, for example, the words:
"It's possible that you, in fact, are right, and I'm ready to discuss with you what you care about. But let's think together how this is best done. If we now interrupt the consultation and proceed to discuss the contentious issues, then we will not be able to find a solution to the basic, exciting problem. In this case, I'm unlikely to be able to really help you, since our time is limited and will be spent on a discussion that does not directly concern your problem. I propose to act differently: postpone the discussion of the disputable issues related to the consultation for a while, and continue working on the previously planned plan. Then we will find additional time and agree when and where we will discuss and solve all the issues that concern you. & Quot;
If the client still insists on an immediate discussion of these issues and, moreover, requires that the questions posed to them be resolved here and now, then the counselor-psychologist can do one of the following:
1) interrupt for a while counseling and try to resolve the disputed issues as soon as possible;
2) postpone psychological counseling and transfer it to another, more appropriate, time when all disputable issues will be resolved;
3) generally refuse to continue holding a psychological consultation, politely apologizing to the client and explaining to him why the consultation had to be interrupted and why the questions posed to them can not be resolved, and the claims are satisfied.
If the client tells a counselor psychologist something that does not directly relate to the conditions of the consultation, but is related to the essence of the problem being discussed, the counselor can switch to a conversation on the issue raised by the client if he, of course, has what tell the client about the relevant issue.
Nevertheless, in the process of confession, it is still undesirable for the counselor psychologist to express his disagreement with the client in anything. It is better not to object to the client, but proceed as follows: noting for yourself and for yourself that point in the actions and statements of the client, which requires discussion and objections, to continue to carefully and kindly, to listen to the client's confession to the end. To discuss the same contentious issues, it is worth returning only after the consultation has been completed and a decision has been made on the main issue that is exciting the client.
2. & quot; Mirrorization & quot; - the reception consists in a repetition of his statements and movements that is inconspicuous for the client; "mirror", in particular, you can gestures, facial expressions, pantomime, intonation, stress, pauses in the speech of the client, etc.
Mirroring is especially important in those moments of confession, when the client throws a fleeting glance at the consultant, telling about himself and about his problem.
3. & quot; Peripheral & quot; is a brief, current replica of the counselor psychologist, spoken by him during the confession of the client and intended to clarify, clarify the meaning of what the client says.
In case of periphrase application, the counselor-psychologist, listening to the client, during natural pauses arising in the client's speech, briefly, in his words, in the form of statements or questions, repeats what the client said, and, in turn, waits for the client confirmation or refutation of the correctness of his understanding.
Peripheral can be started, for example, with the words: "So ...", "You said ...", "I understood you correctly, you said ..."
You can simply repeat the last words uttered by the client, but in an interrogative form, expecting, respectively, confirmation or refutation of the correctness of the said words.
4. & quot; Generalization & quot; - a device that looks something like a periphase, but does not refer to the last thing the client said, but to a whole statement consisting of several judgments or sentences. Unlike the paraphrase, which literally repeats the last thought of the client, the generalization is a free, but accurate enough transmission of his thoughts in a generalized form.
The generalization can begin, for example, with the following words: & quot; So, if you generalize and briefly express what you said, is it possible to do so ...? & quot; If we sum up the above, can this be conveyed so ...? & quot; If I understand you correctly, then the meaning of what you have said amounts to the following ... Is this true? & quot;
5. Receiving emotional support of the client, when the counselor attentively listens to the client, follows his thought, trying at the right moments of confession, while the client pays attention to him, externally express support for what the client says, including showing positive emotions, supporting the words and actions of the client. This can be, for example, expressing to the client sympathy, empathy, satisfaction with what he says.
6. Receiving a statement before the client that stimulates his thinking questions like "What?" & quot; How? & quot; & quot; How? & quot; & quot; Why? & quot; & quot; Why? & quot ;. It is usually used when the counselor needs to clarify something for himself in the client's thoughts, and also when the client himself experiences certain difficulties in what and how to say further.
7. Mastering and using the peculiarities of his language in a conversation with a client - Psychological counseling, which is as follows. The consultant, listening attentively to the client, tries to catch the peculiarities of his speech style, paying attention to the words, phrases, expressions and phrases often used by the client. Having determined and mastered this, the counselor-psychologist, after some time, himself begins to consciously use the same speech techniques in communicating with the client, i.e. imperceptibly for the client begins to reproduce the features of his speech.
As a result, a psychological community and a greater mutual understanding arise between the client and the counselor-psychologist than it was at the beginning. The client, in turn, unconsciously begins to perceive the psychologist-consultant as a psychologically close person to him and turns out to be more disposed towards him.
It is important, however, not to overdo the use of this technique, so that the client does not have the impression that the counselor psychic mimics him.
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