Benefits of Effective eBusiness Application

Benefits of effective eBusiness Program and development for organisations

It is unarguably right that there are numerous advantages of effective eBusiness request and development to organisations and individuals hence, the key reason why organisations and administration worldwide depend greatly on the adoption of eBusiness.

Potential eBusiness benefits include
  1. Improved accuracy, quality and time required for updating and delivering home elevators products and services.
  2. Access for customers to catalogues and prices - 24 hours x 7 days.
  3. Improved, ease, velocity and immediacy of customer buying.
  4. Enhanced market, industry or competitor intelligence bought through information gathering and research activities.
  5. New distribution stations via the digital delivery of some products and services, for example, product design collaboration, publications, software, translation services, bank, etc.
  6. Expansion of customer foundation and expansion in export opportunities.
  7. Reduces routine administrative jobs (invoices and order records) freeing personnel to give attention to more tactical activities.
  8. eBusiness stands for digital business. eBusiness can be an integral element of all successful organisations (private or public) irrespective of size. It includes every area of a business, customer interfacing like marketing, sales, procurement, customer support and back again office pursuits like, inventory control, accounts and payroll, research and development, human resources management, manufacturing, task management etc.
  9. According to Collin Combe "Electronic business (e-business) can be defined as the use of the internet to network and empower business processes, electronic-commerce, organizational communication and cooperation in just a company and using its customers, suppliers, and other stakeholders. E-businesses utilise the internet, intranets, extranets and other networks to support their commercial techniques. "

1. 2 Types of eBusiness model and its application:

a. Types of eBusiness model

1. Business-to-Consumer (B2C)

This is an eBusiness model where a business offers products and services right to consumers.

2. Business-to-Business (B2B)

In this eBusiness model, a small business sells products and services right to other businesses.

3. Consumer-to-Business (C2B):

In C2B eBusiness model consumers create values and demand for products. Opposite auctions are one common characteristic of C2B models, in which consumers drive orders and offer their own charges for products.

4. Consumer-to-Consumer (C2C) also known as Peer-to-Peer or (P2P):

This eBusiness models permit consumers to work as buyers and retailers in third-party-facilitated online market places. Ebay can be an exemplory case of C2C eBusiness model.

5. Government to Citizens (G2C):

The electronic business activities performed between government and its own individuals or consumers, illustrations are paying taxes, registering vehicles, and providing information and services.

6. Government to Federal government (G2G):

Government to government (G2G) is the electronic digital posting of data and/or information systems between government companies, departments or organizations. The goal of G2G is to aid e-government initiatives by improving communication, data access and data sharing.

b. Program of eBusiness (ICT):

Here are few types of the use of eBusiness in organisations.






ICT is used in interactive communication like Wikis, Websites, Social networking, Games, in Telecommunication, Voice calls, Text message, Data, Video telephone calls etc. Organisations use these programs because of their business trades.


Expert System

An expert system is a software applications that attempts to do something like a individuals expert on a particular subject area.

Example of the are,

1. Medical software or system used for diagnosis

2. Software used for financial planning and accounting

3. Software used for vegetable identification

4. Software used for investment analysis

5. Software used for business analysis

6. Software used for project management etc.


Monitoring and


ICT/Sensors are being used in monitoring weather, scientific information etc,

Temperature, Blood circulation pressure etc canbe assessed using ICT.

1. 3 Impact of eBusiness on society

With the introduction of personal computer (PC) and other advanced ICT devices, individuals and organisations now use ICT as an enabler and this has impacted the population in numerous ways. These systems have become cheaper with more reliable computing capabilities. Below are many of the effect of ICT,






ICT afflicted some jobs which used to be by hand handled by many individuals, like creation, secretarial work, accounting clerks, papers printing. Many of these staffers currently replaced by automatic or expert ICT system, leading to loss of careers.

However, ICT has also created numerous careers in the areas like, IT Technicians, Computer Developers, WEB SITE DESIGNERS, Help-Desk Staff and a host of others.


Working pattern

ICT encourages part-time working, job posting, flexible working hours, working from home etc.


Health and Safety

Eye-strain may appear from long term use of computer, again and neck ache, repetitive accident (RSI) to wrist etc.

More ergonomic methods can be used to solve these issues. Like, looking away from the screen at period, using anti-glare filter before the monitor to lessen display reflections, use of adaptable ergonomic seat.


Security, Privacy, access to personal confidential information/data

ICT escalates the need to protect the confidentiality of data, data protection legislation, cultural and honest implications of usage of private information.


Teaching and learning

ICT afford them the ability and easier to teach and find out anything from anywhere at anytime. It is widely being used by universities, colleges and people for learning.


Information Services

Organisations and authorities use ICT to build information systems, centralized information and shared securely with all stakeholders irrespective of user's location.

2. 1 Summary of requirements analysis:

New computer systems (software etc) are developed everyday which replaces or posts existing systems or fixed unique problems. For this systems to be developed and for this to work, requirements evaluation must be completed to capture the system's insight, productivity, users, sponsor and another task the machine is designed to complete.

Requirements analysis is described as: The process of determining user expectations for a new or modified system which must be quantifiable, relevant and comprehensive.

2. 2 Recognition of existing system or problem (Research):

This is the first level of requirements analysis. Information about the existing system or problem to be fixed is accumulated or gathered using the following methods: That is essential to have clearer knowledge of what is presently set up in the business.

  • This entails the travelling enjoying how things use his/her own sight. This allows the person observing to gather first-hand unbiased information.
  • The concern with this method is that people don't usually work the way they normally do when they know that someone is observing them.
  • Key people or system users or possible users are interviewed to determine how system works.
  • This allows a whole lot of precise information to be compiled and it takes long time to complete with respect to the volume of respondents engaged.
  • Requirements for something can also be gathered using questionnaires. It is suitable for a huge groups of people. Information collected using questionnaires are limited by the questions arranged by the developer. People would have lots of useful information in their mind if the questionnaire doesn't ask the right questions, they'll not have the ability to complete it on.

Also many people do not take time to complete questionnaires seriously.

Collecting Documents
  • Businesses and individuals use documents to record information or to communicate (varieties, Memos etc as it is utilized in office buildings. )
  • This documents are accumulated as examples, to get an understanding of the type and level of data flows through the organisation.

2. 3 Analysis of existing system or problem:

Once a preexisting system or problem has been revealed, the system is then examined. The reason is to see if the existing system does what it was likely to do or the challenge can be fixed or mitigated through the use of Information and Communication Technology.

Evaluation in this context is to consider the next

Ease of use: Can system users operate the system easily and effectively?

Efficiency: does the system operate properly, quickly, saves time and other resources?

Appropriate: Is the system well suited for the needs/problem it was developed to resolve?

Evaluation can be carried out using the next methods

Checking against the machine requirements specification. That is prior requirements that was documented for the system. This is in the form of a checklist and items on the list are check one-by-one.

Users' opinions. Users are asked several questions relating to the machine to see if they like it, if it makes their work easier or when there is anything that could be advanced.

2. 4 Documentation of discovered issues

Report of conclusions from evaluation is then recorded. Note that the said records here is limited to gathering information to plan and design the new system. They have nothing to do with users or technological documentation. It only serves as primary information for the new system. An in depth specification documentation is done in chapter 4. 9 of the workbook.

This article should be writing in a format that'll be easily read with bullets or statistics.

2. 5 Id of system sponsor and main users:

Sponsors and users have serious affect on the success of a fresh system. Care should be studied to recognize who the main system sponsor is and more that produce decisions that immediately affects the job/system.

Also note that the new system will be generally used by users (employees, customers etc that needs the system to complete their daily routine tasks, ) this group greatly influence the success of the system.

2. 6 Gathering and documents of aims of a fresh system:

After the recognition of system stakeholders, their goals have to be gathered and recorded. Objectives are divided into two. Here, that of the sponsor and users individual.

1 Sponsors: System sponsors will have a global objective of a new system. For instance, a sponsor target might be to avoid wastage and financial leakages for an inventory management system.

2. System users could be more concerned with day to day routine tasks. For example, users objectives is to be notified of "close expiry night out" or expired items, real-time information of out or low stock items etc. , for an inventory management system.

2. 7 Benefits of effective requirements evaluation:

There are numerous benefits when requirements examination are completed effectively.

It eliminates ambiguity.

It reduces development time.

It will save development cost

It really helps to define route of communication

Activity 2

(Your answer should be a minimum of 500 words)

Using your school "Student Union Government" or any organization you are among, clarify the existing system used to control customers' details.

List and describe the stakeholders of the machine you pointed out in (a) above and explain the functions/power of the stakeholder on the success of the system.

Explain your objectives/expectations of a new system to improve the existing system pointed out in (a) above.

Further Reading

System Examination and Design, Howard Gould 2016, Bookboon. com.

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