Emerging Workplace Developments that Task the Organization

The role of the Individuals Source of information Professional is innovating with the change in competitive market environment and the realization that Individual Resource Management must play a more tactical role in the success of an organization. Organizations that do not put their focus on attracting and retaining talents may find themselves in dire results, as their competition may be outplaying them in the proper employment of the recruiting.

With the upsurge in competition, locally or globally, organizations must are more versatile, resilient, agile, and customer-focused to achieve success. And in this particular change in environment, the HR professional must evolve to become a strategic partner, a worker sponsor or advocate, and a change mentor within the business. In order to succeed, HR must be considered a business powered function with a thorough understanding of the organization's big picture and also affect key decisions and regulations. In general, the concentration of today's HR Supervisor is on tactical workers retention and abilities development. HR experts will be instructors, counselors, mentors, and succession planners to help motivate organization's users and their devotion. The HR director will also promote and combat for ideals, ethics, values, and spirituality of their organizations, especially in the management of work area diversity.

This newspaper will highlight on how a HR professional can meet up with the challenges and Trend of HR Professional, how to stimulate employees through gain-sharing and executive information system through proper planning, managing, leading and managing their recruiting.

II. Overview of Books and Studies

Organizations have inserted a new time characterized by quick, dramatic and turbulent changes. The accelerated rate of change has transformed how work is conducted by employees in diverse organizations. Change has truly become an inherent and crucial part of organizational life.

Several emerging movements are impacting organizational life. Of these emerging styles, five will be examined: globalization, diversity, overall flexibility, technology, and systems. These five appearing movements create tensions for organizational leaders and employees as each goes through waves of changes in their organizations. These tensions present opportunities as well as hazards, of course, if these tensions are not managed well, they will result in dysfunctional and dire organizational final results at the end of any change process.


To stay competitive, more organizations are embracing offshore outsourcing. Many functions are being shifted to India, the Philippines, Malaysia, and other countries for their low labor costs, high degrees of workforce education, and technological advantages. According to the 2002-2003 Contemporary society for Human Reference Management (SHRM) Work place Forecast, companies such as Ford, Standard Motors, and Nestle use more people outside of their head office countries than within those countries.

Almost any business, whether in making or services, can find some part of its work that can be done off site. Forrester Research projects that 3. 3 million U. S. service- and knowledge-based careers will be transported overseas by the year 2015, 70 percent that will proceed to India. Communication and information showing are occurring throughout the world in multiple languages and multiple cultures. Global competition and global cooperation coexist in the new world economy.

One major outcome of globalization is greater ability to move in international capital and labor marketplaces. This creates a worldwide marketplace where there is more opportunity, because there are more potential clients. However, there is also more competition, as local companies have to contend with foreign companies for customers.

According to Dani Rodrik, teacher of international politics market at Harvard's Kennedy Institution of Authorities, the processes associated with the global integration of marketplaces for goods, services, and capital have created two resources of tensions.

First, reduced obstacles to operate and investment accentuate the asymmetries between organizations that can cross international borders, and the ones that cannot. In the first category are owners of capital, very skilled individuals, and many pros. Unskilled and semiskilled employees & most middle managers belong in the second category.

Second, globalization engenders conflicts within and between nations over domestic norms and the cultural establishments that embody them. As the technology for created goods becomes standardized and diffused internationally, nations with very different sets of values, norms, organizations, and collective personal preferences begin to be competitive head on in markets for similar goods. Trade becomes contentious when it unleashes forces that undermine the norms implicit in local or domestic workplace procedures.


According to Thomas (1992), dimensions of workplace diversity include, but aren't limited to: era, ethnicity, ancestry, gender, physical abilities/qualities, race, sexual orientation, educational backdrop, geographic location, income, marital status, military experience, spiritual beliefs, parental position, and work experience.

The future success of any organizations depends on the capability to deal with a diverse body of expertise that may bring innovative ideas, perspectives and views to their work. The challenge and problems confronted of workplace variety can be converted into a tactical organizational asset if a business is able to capitalize upon this melting container of diverse talents. With the combination of talents of diverse ethnical backgrounds, genders, age range and lifestyles, a business can react to business opportunities quicker and artistically, especially in the global area (Cox, 1993), which must be one of the important organizational goals to be accomplished. Moreover, if the organizational environment does not support variety broadly, one hazards losing skill to competitors.

This is especially true for multinational companies (MNCs) who have operations on a global scale and make use of people of different countries, ethical and ethnic backgrounds. Thus, a HR professional must be mindful and could employ a 'Think Global, Function Local' approach in most circumstances. The task of workplace variety is also widespread between Singapore's Small and Medium Corporations (SMEs). Using a populace of only four million people and the nation's strive towards high technology and knowledge-based economy; foreign talents are lured to share their experience in these areas. Thus, many local HR professional have to undergo cultural-based Human Learning resource Management training to further their skills to motivate several professional that are highly trained but culturally diverse. Furthermore, the HR professional must assure the neighborhood professionals that these foreign talents are not a threat to their a better job (Toh, 1993). In many ways, the effectiveness of workplace diversity management would depend on the skilful balancing action of the HR Professional.

One of the primary reasons for inadequate workplace variety management is the predisposition to pigeonhole employees, positioning them in a different silo predicated on their diversity account (Thomas, 1992). In real life, diversity cannot be easily categorized and the ones organizations that react to individuals complexity by leveraging the talents of a wide workforce will be the most reliable in growing their businesses and their customer foundation.

In order to effectively manage workplace diversity, Cox (1993) suggests that a HR Profesional must change from an ethnocentric view ("our way is the simplest way") to a culturally relative perspective ("let's take the best of a variety of ways"). This transfer in philosophy has to be ingrained in the managerial platform of the HR Director in his/her planning, arranging, leading and handling of organizational resources.


Globalization and variety fads are forcing organizations to become more flexible and versatile. To have the ability to function globally and also to embrace variety, HR Professional in organizations have to be more adaptable and develop a wider repertoire of skills and strategies in dealing with diverse groups of men and women in the workplace as well as in the marketplace.

The response to increased diversity has, in many cases, been increased organizational versatility. Some organizations allow staff to have completely different work arrangements (e. g. flex-time) and repayment schedules. Some organizations (and workers) have found it convenient to treat some staff as 3rd party consultants somewhat than employees. In certain occupations, improvements in communication and information solutions have enabled telecommuting -working at home via computer. One consequence of the is the blurring of boundaries between work and home, and where so when work occurs. The great things about greater versatility may be countered by the negative outcomes of working 24/7 including higher stress and burnout.

The respond to increased competition, however, has resulted in a tension generated by the requirements to be adaptable and yet maintain some stableness as changes are put in place in organizations. To stay competitive, organizations are constantly changing and restructuring to increase flexibility and decrease costs. Business process reengineering, business process out-sourcing, job redesign, and other methods to optimize business techniques have been carried out to increase operational and process efficiency while minimizing the costs of doing business.

Changes in business and operational procedures need time for you to stabilize for employees to learn the new techniques, become familiar with them, and also operate effectively and effectively. Yet, competitive pressures can cause organizations to go through some changes without presenting employees sufficient time for learning and training, and for the great things about the change to be totally realized in the organization. This anxiety is well-captured by Columbia Business Institution professor Eric Abrahamson in his book, Change Without Pain (2004) in which he mentioned how organizations can go through change overload and how employees can experience change exhaustion and burnout. Professor Abrahamson proposes "creative recombination" as a substitute method of the highly damaging, destabilizing and painful changes caused by "creative damage".


A Human Reference Management System (HRMS, EHRMS), Man Reference Information System (HRIS), HR Technology or also called HR modules, or simply "Payroll", identifies the systems and procedures at the intersection between human being source of information management (HRM) and it. It merges HRM as a willpower and in particular its basic HR activities and functions with the information technology field, whereas the encoding of data handling systems evolved into standardized routines and plans of enterprise source planning (ERP) software. Overall, these ERP systems have their origins on software that integrates information from different applications into one common repository. The linkage of its financial and individual tool modules through one database is the most important variation to the separately and proprietary developed predecessors, making this software program both rigid and flexible.

The function of RECRUITING departments is generally administrative and not common to all organizations. Organizations may have formalized selection, evaluation, and payroll functions. Efficient and effective management of "Individuals Capital" has progressed to an increasingly imperative and complicated process. The HR function consists of tracking existing employee data which usually includes personal histories, skills, capacities, achievements and salary. To lessen the manual workload of these administrative activities, organizations started to electronically automate many of these processes by introducing specialized Human Source of information Management Systems. HR professionals rely on external or internal IT professionals to build up and maintain an integrated HRMS. Prior to the client-server architecture changed in the overdue 1980s, many HR automation procedures were relegated to mainframe computer systems that could manage large amounts of data trades. In consequence of the low capital investment essential to buy or program proprietary software, these internally-developed HRMS were endless to organizations that possessed a big amount of capital. The advent of client-server, Application COMPANY, and Software as something or SaaS Human Resource Management Systems enabled progressively higher administrative control of such systems. Currently Human Source Management Systems encompass:

1. Payroll

2. Work Time

3. Benefits Administration

4. HR management Information system

5. Recruiting

6. Training/Learning Management System

7. Performance Record

8. Worker Self-Service

The payroll component automates the pay process by gathering data on worker time and attendance, determining various deductions and taxes, and generating regular pay cheques and worker tax records. Data is generally fed from the human resources and time keeping modules to analyze automatic first deposit and manual cheque writing functions. This module can encompass all employee-related transactions as well as integrate with existing financial management systems.

The work time gathers standardized time and work related attempts. The most advanced modules provide broad versatility in data collection methods, labor syndication capacities and data analysis features was outdated. Cost evaluation and efficiency metrics will be the main functions.

The benefits supervision module offers a system for organizations to administer and track employee participation in benefits programs. These typically encompass insurance, compensation, profit posting and pension.

The HR management component is a component covering a great many other HR aspects from application to retirement. The machine files basic demographic and address data, selection, training and development, capabilities and skills management, settlement planning details and other related activities. Leading edge systems provide the capacity to "read" applications and enter into relevant data to applicable database fields, inform employers and offer position management and position control not in use. Human reference management function will involve the recruitment, positioning, evaluation, reimbursement and development of the employees of a business. In the beginning, businesses used computer based mostly information systems to

produce pay investigations and payroll studies;

maintain staff records;

pursue Ability Management.

Online recruiting has become one of the primary methods employed by HR departments to garner potential individuals for available positions in a organization. Talent Management systems typically encompass

analyzing staff usage within an organization;

discovering potential applicants;

recruiting through company-facing listings;

recruiting through online recruiting sites or publications that market to both recruiters and candidates.

The significant cost incurred in preserving an sorted out recruitment work, cross-posting within and across standard or industry-specific job planks and maintaining a competitive coverage of availabilities has given surge to the development of a fervent Applicant Tracking System, or 'ATS', module.

The training module offers a system for organizations to manage and track employee training and development initiatives. The system, normally called a Learning Management System if a standalone product, allows HR to keep track of education, certification and skills of the employees, as well as outlining what training courses, books, CDs, web based learning or materials are available to build up which skills. Courses may then be offered in time specific lessons, with delegates and training resources being mapped and monitored within the same system. Complex LMS allow managers to approve training, budgets and calendars alongside performance management and appraisal metrics.

The Worker Self-Service component allows employees to query HR related data and perform some HR trades over the machine. Employees may query their attendance record from the machine without asking the info from HR employees. The component also let us supervisors approve O. T. requests from their subordinates through the machine without overloading the task on HR department.

Many organizations have absent beyond the original functions and developed real human resource management information systems, which support recruitment, selection, hiring, job position, performance appraisals, employee benefit examination, health, safety and security, while others assimilate an outsourced Applicant Monitoring System that encompasses a subset of the aforementioned.


Organizations that flatten tend to encourage horizontal communication among staff. Instead of working through the organizational hierarchy, it is often faster for workers who need to organize with the other person simply to speak immediately. Such organizations are highly networked.

Another meaning of networked organizations identifies their relationships to other organizations. Organizations that contain downsized to just their center competencies must then outsource all the functions that used to be achieved inhouse. To avoid losing commitment managing deals with suppliers, organizations have learned to develop close ties to their suppliers so that social mechanisms of coordination replace legal mechanisms, which can be slow and costly. In many industries, including the garment industry in Italy, strong connections have developed between manufacturers and suppliers (and other manufacturers), so that significant work is performed without a agreement and without even working out a firm price. For these networked organizations to work, high trust and social capital between organizations are fundamental elements.

Networked organizations are particularly important in industries with complex products where solutions and customer needs change speedily, such such as high technology establishments. Close ties among a couple of companies allows them to utilize each other in ways that are faster than arms-length agreements would permit, and yet retains the versatility of being in a position to drop the partnership if needed (instead of undertaking the function in-house). The development towards networked organizations and structures create a fresh tension between interdependence and independence. The forces of aggregation and disaggregation provide new difficulties for organizations, for example, the use of independent companies, joint ventures, proper partnerships and alliances despite having competitors.

One good thing about networks is that organizations have better flexibility and so they may become more competitive in the global industry. Another advantage is the fact organizations do not require that lots of resources such as employee benefits, office space, and funding for home based business ventures.

On the other hands, networks have unique disadvantages. Organizations could find it more difficult to regulate quality of goods or services as they will have to depend on their companions in the systems to deliver the quality that is desired. Legal and contracting expertise as well as negotiation knowledge may also be important for sites. Alternative forms of control might need to be developed to control quality. Alternate mechanisms for coordination may also have to be developed to manage the growing constellation and sometimes tenuous character of other spouse organizations in the network.

All the five trends produce result in better organizational or system complexity for HR Professional in organizations. The tensions produced by these trends cannot be solved. They have to be handled. Effective approaches in organizational change calls for not just one strategy but many alternatives and can require leaders and employees to build up better resilience in confronting these tensions.

III. Reaction

True enough that the HR Professional is phasing a whole lot changes and development that urged huge change in any group. HR Professional must acknowledge this tendency in in a position to for them to grasp in constant change. This 5 development are now embrace by many organizations.

Globalization development, may firm specially here in the Philippines are using outsourcing rather than finding a HR Professional. Example: Rather than employing Payroll and Time Keeper, may company are using electronic digital time captured device that permit the outsourcing company to time and payroll. This development are creating advantages and this advantages

Advantages: There will be no HR professional will concentrating this area, there are tactical allocations for HR Experts and HR professional will be focusing on Human Development. Within the contrary it also has down sides: since time keeping and payroll are being done by the outsource company there would be a possible problem as it pertains to employee satisfaction, Time keeping problems such us: inability to finger check, un computed time, wrong computation credited to time discrepancies rather than all group can embraces this trend.

Diversity style - May group here in the Philippines are owned or operated by Koreans, Japan, American and other international investor. This could be one factor that added ethnic diversity in companies. Local plus overseas differences that could be led to a merged local-foreign diversity. For example an organization made of ilocano, batange±o and manile±o could create social and social variety. HR Specialists must understand how to look at the differences because they're mainly the model in receiving variety thus it must be reflected by HR Professional because they are creating human development including diversity popularity.

Flexibility - Because of Globalization and Diversity may HR Professional are actually flexible. They can certainly take up changes. This feature must be posses by all HR Professional to become more successful to handle big responsibility.

Technology - development of technology is very fast. It changes just how of life. HRIS is one of the merchandise of technology; before we are doing 201 record (we will need a great deal of folders, paper and other personnel) but because of HRIS we can make this thing eliminated. We can now create paperless 201 file and also we is now able to file are absences, leaves, overtime online. But the problem is, not all company can purchase this thing. They still using traditional method which really affect HR professional because they are being left behind.

The role of the HR Professional must parallel the needs of the changing group. Successful organizations have become more flexible, resilient, quick to improve guidelines, and customer-centered. Through this environment, the HR professional must understand how to control effectively through planning, organizing, leading and handling the human source and be proficient of emerging trends in training.

I. V Reference

1. SHRM Work place Forecast: A Strategic Outlook 2000-2003. Alexandria: Society for Human Source Management.

2. Earley, P. C. , Soon Ang, and Joo-Seng Tan. CQ: Growing Cultural Intelligence in the Workplace. Stanford, CA: Stanford College or university Press, 2005.

3. John M. Ivancevich. : RECRUITING Management. Mc Graw-Hill International, 2007

This paper will highlight about how a HR manager can meet the challenges of work area diversity, how to stimulate employees through gain-sharing and executive information system through proper planning, organizing, leading and managing their human

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