Human Tool management and Employees management

Human learning resource management is one of the modern methods, which is improved from staff management with the inclusion of modern tactical techniques. HRM is a traditional system for management and it could be widely used in many organizations, HRM treats human tool as an intellectual capital or individual capital for a business which is mainly focused and give to the individual resource whereas workers management treats recruiting as identical to the other sources of corporation such as machine, money and material, etc. personnel management is principally task oriented. A number of the characteristics difference is placed among the personnel management and HRM is given in below tabular format.

Personnel management is inflexible and it follows the top down methodology whereas HRM is flexible and use bottom up strategy.

In HRM, the organization framework should be organic and it has long-term perspectives whereas, in PM the organization should be mechanic and focused on short-term perspective.

HRM provide increased versatility with employees, whereas PM are incredibly demanding and inflexible with the human being resource and they follows the tight rules and legislation of a business.

HRM is reactive but personnel management was proactive in dynamics.

Therefore for just about any Successful business, HRM is very essential tactical method than the PM to control and make use of the manpower within an maximum level (Bratton and Yellow metal, 1999). HRM is one of the parts within an organization process, which explains how much manpower is necessary and how should they be employed with the actions, that they effectively used and supervised. Human reference management is mainly integrated with all other company management process. HRM process can be illustrated below

As a Vodafone company manager, I will suggest the Head of the Department to recruit Individual resource administrator/specialist to manage the valuable human manpower in an efficient and useful way, which wills helps to improve our organization performance and output.

1 (b) HR Manager Jobs & Activities

Vodafone HR Director Role

Vodafone main goal is to include the greater value to the business compare with their competitors and also to improve worker performance. The HR supervisor role is a function of four variables: motivation, capacity, situational contingencies and role understanding (McShane, 1995). The obligations of HR Administrator are to control the human being capital/manpower and determine their performance and pleasing their workers. As the Manager, It is suggested some of the jobs of HR manager and it could be illustrated in below body.

Strategic Role

Administrative Role

Operational and worker advocate

Administrative Role:

This role mainly specializes in employee data processing and record keeping, maintaining employee repository and retrieving process. By using modern technology and outsourcing method, Vodafone human being learning resource process has been computerized. That is reduce the cost, labor force and enhance the efficiency, time and volume of employees. (Robert & John, 2008).

Operational and worker advocate role:

Human Resource director can even be called as "Morale Official" as they mainly nervous about "problems management", even though HR main role is to solve the human reference problems. Human source manger should be assisting with operating administrator in order to perform his/her functioning role in tactical dynamics. This role is principally to identify the business enterprise plans and program to be integrated (Robert & John, 2008, P10-14).

Strategic Role: HR mangers are mainly focusing on the organization realities and working with the near future needs which include performance, rewarding and labor force planning tactical. This role can also called "contributing at the table" (Robert & John, 2008, P10-14), because HR are contributing to the tactical decision that is very much indeed useful for organization success.

Some of the quality difference between Proper role and Working role receive in the below tabular format.

HR Activities:

The main HR activities is to gain best contribution from the manpower of the business, this can be attained by the way of treating the human reference or manpower. Their activities can be influenced by the external environment factor (i. e. PESTEL - Politics, Economic, Public, Technological, Environmental and Legal) and HR managers should have capability to manage these environmental changes. As I manager, I have consider that the below mentioned activities will be the major activities of HR Supervisor.

Recruitment & Selection: It really is one of the HR managers main activities to analyze and identify the man resource requirement for an organization, this analyze will really helps to fulfill the job vacancy by placing the right person at the right time and at the right place.

HR Development: One of the activities of HR manager is mainly helps you to improve the worker performance, output and ability by giving effective training.

Performance Management: This will likely gather the detailed information of the employee's behaviour while dealing with superior/coworkers, his/her performance, punctuality, and contribution to corporation goals. This monitoring process will helps the managers in order to inspire or increase the employees by giving effective training and recognition.

Rewarding: It is mainly based on the employees performance and they are paid out by announcing their campaign, rising the bonuses and pay, etc.

Employee marriage: The primary objective of these activities is to ensure and maintain the strong and effective marriage among the high level and low level employees. This is very essential in order to update, communicate and develop the organization HR policies, rules, procedures.

As a manger, they described functions and activities are very important and should be completed effectively to be able to increase the company as well as worker productivity to achieve the overall business goal.

1 (c) HR Models

There are different types of HR model designed for Human tool management and are listed below

Harvard Framework

Matching Model

Linear Strategy Model

Ten C Model

Triarchic Model

Competitive advantages Model

Narrow Broad Perspective

Business Process Model

Guest Model

The above mentioned Model are in essence categorized into two HARD and SOFT Model. As a Vodafone Supervisor, I preferred two models specifically Harvard Construction Model and Visitor Model. This may evaluated below
Harvard Platform Model: This model is developed by Beverage et al (1984) which model can be referenced as Soft HRM Model. Te traditional platform of Harvard model mainly consists of six major components and it can be illustrated in below shape

(Michael, 2006, p4-7)

Harvard construction model details description is given in below tabular format (Michael, 2006, p4-7)

In this Harvard Framework model, HRM guidelines, rules, routines and steps are mainly based on the organization perspective, mission, objectives, tactical and goals (Srinivas, 2005, P2-6). Individual resource guidelines and practices are influenced by business inside and external factors. This mainly rely on employer-employee marriage and it mainly considers the interest of their stakeholders and inspecting how the stakeholders interest is associated with the Vodafone's Objectives and this can mainly inclined by two critical indicators like stakeholders interest and situational factors.

Harvard model helps Vodafone HR supervisor in plan their business strategy and propose two important strategies which receive below

HRM guidelines are identified by taking into consideration the stake holder's interest and environmental factors (i. e. good fit between HR Insurance policies and firm environment).

Objectives of HRM plans are to accomplish 4Cs: Competence, Determination, Congruence and Cost performance technique.

Guest's model:

Guest Model is developed by David Visitor for Human Learning resource Management, which include some articles and exercise that can be used by the organization context. This involves six components and it could be the following

HRM strategy

Set of HRM policies

Set of HRM outcomes

Organization Behavioural outcomes

Performance outcomes

Financial outcomes

This model has awarded close links between business strategies (such as Differentiation, Focus and Cost) and HRM strategy. The main objectives of the HRM tactics should be prepared to lead to Human Resource Management Results of High manpower determination, high quality, highly adaptable employees. Employee's commitment is mainly considered as an essential HRM Outcomes. This model really helps to increase the behavioural final results such as increased work, involvement, and co-operation and company citizenship. According to this HRM Model, Superior performance and behavioural effects may be accomplished only after the success of three major HRM Effects Quality, Overall flexibility and Commitment. Visitor Models Shows that: "Only when a coherent strategy, directed towards these four coverage goals, fully built-into business strategy and totally sponsored by lines management whatsoever levels is applied, will the high output and related results looked for by industry be achieved" (Guest, 1990, p. 378). And in addition he added that, HRM policies aren't only focusing with selection and providing training, it can also anticipated attaining HRM insurance plan goals. This model is principally concentrating on specific needs than the collective labor force. A number of the HRM practices of the Visitor HRM model are selection rewards, job design, engagement and appraisals.


(a) Human source of information planning is the key process of researching requirement of the recruiting in the business. The need of employees in the organization are the important factors of human source planning, in which areas we are in need of them, what are the abilities do we need from them, how long and when will the employees are needed. Recruiting right amount of folks in the right time and at the right place is the very important factor of human source planning.

A framework that helps to develop organizational skills as well as employees personal, knowledge and the skills are said to be the Human Resource Development. Vodafone Recruitment in Vodafone occurs in two ways external recruitment and interior recruitment. Internal recruitment is only promoting the skilled people to the important content in the business or assigning task those are on bench. Exterior recruiting is hiring people from external externally by giving advertisements.

In this stage initially they'll identify the need of individuals and what exactly are the positions that should be filled. While offering the adverts along with the job subject they describe the positioning of the job, responsibilities and its role in the company, details of benefits and salary given to them, whether job is on a contract or permanent. The advertisement needs to be given in a very attractive way to appeal to the applicants to apply for the job which should also contain the application receiving final date.

Vodafone Company after obtaining the applications conducts a written exam on their behalf. Written exam may have reasoning, verbal, aptitude and also complex questions. These are the questions to check the essential skills and knowledge of the candidate. This exam time is around one hour. This is among the finest way to choose the skilled people among the numerous amounts of people.

After the completion of written exam the applicants will be brief listed and called for an interview. In Vodafone Company sometimes there could be two kinds of interviews conducted i. e. , personal interview and technical interview. Techie interview will be conducted to know the specialized skills of the candidate. That is one of the important circular if the prospect applied for a post belongs to complex background. He'll be posed the questions that happen to be related to the work and asked if indeed they have any relevent experience.

Personal interview is the previous stage. Apart from this occasionally telephonic interview is also conducted. This interview is organised to learn why he is applying for this specific position, why he has chosen specifically this company, what all the things he knows about the Vodafone Company. Also to test whether he suits for that one position he have requested and he'll have the ability to fulfil all the responsibilities of this postion.


The same recruitment process the Vodafone continues to be following but with some changes. Now the business will recruit the people from university campuses. It really is one of the best procedures for them to recruit the fresher's plus they can shape them into areas they want for or required. Before in the written test there have been no negative markings for the wrong answers because applicant sometimes might just try the fortune and selects one of your options to answer the question so it will become difficult to comprehend the skills of them. So, if there are negative markings for incorrect answers then they only make an effort to answer the questions if they know the answers exactly.

Now the Vodafone company executing group discussions as well. This will take around 30minutes. A specific topic is directed at the members and they'll be asked to discuss about the topic for several specific time period. To check the candidate authority qualities group conversations are conducted. Also after they come into into the company they have to work in a team. So, to look at how good they are really doing in a team the group conversations are extremely important. In today's world the job is not constant and the participants around us may change. Applicant has to work and be friends with different kinds of people and in different kind of environment. So Group discussions are most important in this manner. There are not many changes in the process of recruitment but a little change gives positive results.


Vodafone Company follows some of the choice practices and steps. In these -panel members, Hr professionals, Company managers involve some responsibilities in the choice and the recruitment process. In selecting a member, the business manager is accountable. He should ensure that all the people get excited about the process of recruitment. He should depend on date with the selection platform and the policies of council. He has to advise to the Hr managers that there surely is a vacancy to be filled up. The legal structure work this means while selecting a member in to the company there should not be any discrimination. Discrimination in grounds of caste, faith, gender, impairment, or contest is unlawful. You can find direct discrimination as well as indirect discrimination. Immediate discrimination which means when a person is favoured significantly less than all the others. Indirect discrimination this means it occurs when this group could cause disadvantage to the positioning. There's a positive discrimination as well such as warrant jobs only for disabled employees, taking interviews limited to the people those who find themselves not short listed etc.


Selection is a very important process in any business because if the process of selection is not good and the proper skilled people are not recruited that may affect the gains of the company. Hiring procedure for Vodafone is very good because which it is one of the leading mobile company in the world. The selection treatment has to be so that the member determined should be suitable for the position. They spend lot of cash by the business during selection process. So, there must not be any type of delays while doing them plus they must be planned in a well planned manner. Hr department is the accountable for filling employment in any group. They will notify to their supervisors and the series managers to fill up the position stating the guidelines and polices for that particular position.


(a) Pay back Management and Performance appraisals are extremely very important to Vodafone employees to boost their performance, which is the main element for company performance. It can help them to recognize their faults and area for improvement, and to take necessary action to achieve them. As the company performance is is determined by the staff performance, it is vital to keep an eye on the employees performance and prize to stimulate them to execute better.

360 degree reviews is the technique, which provides an opportunity for every employee to get their performance feedback, which gathered from co-workers, supervisors, customers, supervisor and also from other willpower staffs. It is very famous now a day, as it is one of the appropriate assessment method than others. As the feedback received in one person is less effective than responses received from many people and areas. Scores are much more exact as it taken from various people which is purely depends upon the worker performance. This 360 level feedback helps the employees to measure themselves and really helps to identify their advantages and weaknesses, and also areas for improvement. Normally staff gives opinions by filling the questionnaire model. It is a motivational factor and which includes been accepted by many company and its members. This reviews also helps both the employees as well the business with respect to the opinions received. Rewards are awarded to employees corresponding to their performance rating and it was honored on regular basis in Vodafone Company. This system also helps Vodafone expressing their views in achieving company's success. Work feedback and comments from customers both are the very considerations in any firm.

Employee performance can be assessed from co-employees, supervisors, managers, customers feedback that, the way the candidate performed over time. These may include his/her achievements, career plan, skills, problems, areas for improvement, etc. Some employees are immediately talk and connect to the clients, so the clients responses are also sometime important to pay back the employee. Not only them, all other employees are also important to go over with the future ideas and the strategies. The organization must provide alternatives for negative opinions, which increased from employees. This plan also helps the business to provide best service because of their customers. Well performed employees are rewarded gross annual appraisal with next level advertising, pay go up or instant awards, etc. , which will encourage the employee as well as motivate others to perform enthusiastically. Also appraisal system enables the employee to see in which area he/she must improve to be able to step up his/her career which also simultaneously improve corporation performance. Therefore, the organization is also able to identify and provide necessary training for their employees for his or her profession development.

(b) Exit procedure will need place when a worker is resigned or layoff his job. Once the employee chooses to leave the business, he/she must provide written resignation notice his/her department manager for authorization and and yes it facilitates department administrator to plan for the near future workload or new recruitment well beforehand. Then it is office managers responsibility to forwards that resignation letter to HR division. HR appears every option to avoid resignation as the new recruitment is not affordable. If no chance, then HR confirms and delivers a notice to applicant with last career date relating to accepted notice period. During the notice period the applicant must work or handover the remaining process to someone as directed by his/her supervisor.

When a worker leaves the organization, he/she must be cured equally. Different exit methods are adopted my different companies, but they are mainly to learn the key reason why he/she wants to leave the company whether is it a personal reason or credited to non-satisfaction such as company guidelines, salary or any other reasons. The main important reason behind exit interview is to update or correct the inner management mistakes within the business. HR is accountable for arranging exit interview for the employee. HR office is received some responsibilities as well in exit procedure. To assemble the info of the worker they'll send a questionnaire to worker that includes what is the reason the staff is leaving the organization and get responses from him/her. Exit interview will be conducted to gather the information from the candidate who may be beneficial to improve the business development by rectifying management problems, if any.

While recruiting, most the organization has the contract using its employees. The worker needs to to remain bond paper talking about that he/she will work for that organization for several length of time without taking every other job beyond your organization. In cases like this, the exit procedure may be totally differs, as the staff breaching his conditions he/she may be liable to purchase notice period or compensation if he/she makes a decision to leave the organization during contract tenure.


Redundancy occurs when the taskforce is reduced or reorganized because of the changes running a business environment such as recession, relocation, downturn workload etc. The choice criteria for redundancy are mainly ideal for an organization, when it needs to dismiss variety of employees from the pool of employees. In this case, the requirements of selection have been clearly arranged and identified in the business policy, which appropriate to every employee of the business. The reps of the employee's also must have to agree with these conditions. Redundancy must be approved by the employer and HR must advise with their all group of employees with reason for redundancy. Management must look every option to avoid redundancy, as the recruitment is very expensive nowadays. If any group of the employees were doing the same work then, there will a chance for inter changeability of the work. The selection standards for redundancy must follow the mixtures of specific Performance, Qualifications, skills, time documents and attendance, overall flexibility, ability, special skills, disciplinary record, amount of service, etc and every staff of the business must be treated equally. Selection of employee must be as good selection. A number of the criteria's might raise some problems like impairment grounds, sex, faith, maternity grounds, contest, trade unions and other legal issues. Therefore the company will need to have the clear insurance policies and making techniques for good redundancy selection.

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