Legal and Honest Issues in Business Communication

Unit 4 - Business Communication

Assignment 3 - Legal and Honest issues

Task 4

Data Protection Function 1998

Businesses store information about people of their organisation. THE INFO Protection Act protects the information held about folks from being misused. The info stored must be:

  • Obtained reasonably and lawfully
  • Used only for the purposes explained during collection
  • Adequate, relevant and not excessive in relation to the meant use
  • Accurate or more to date
  • Not retained for longer than necessary
  • Processed consistent with your rights
  • Subject to strategies to avoid unlawful processing, unintentional loss, destruction and damage to personal data
  • Protected from copy to an area outside the Western Overall economy Area unless satisfactory protection exists for the data in the area

This function means that Trinity Communications can't use anyone's personal stats without consent from the real person. For example, they can't hand out someone's address or night out of delivery unless they may have permission from that person. If they do keep home elevators customers or associates, they have to ensure that the information is secure in a secured repository so that strangers can't arbitrarily access it. Trinity Communications must ensure that they have a support of all information that is personal just in case the original data gets corrupted or removed. If Trinity Marketing communications don't adhere to the Data Coverage Action, they could face nine fines totaling 1, 120, 000.

Computer Misuse Act

This is a law in the united kingdom that legislates against certain activities using pcs, such as hacking into other people's systems, misusing software or helping a person to gain access to secured files on someone else's computer. The Computer Misuse Act is put into three parts:

  • Unauthorised usage of computer material
  • Unauthorised access to computer systems with objective to commit another offence
  • Unauthorised changes of computer material

This action means that Trinity Communications can't use against the law pirates of software or any form of program. They're prohibited to access other people's computer data without permission. They're prohibited to utilize unauthorised data as a form of blackmail. It really is against the law for Trinity Marketing communications to gain usage of a computers data with the objective of changing or deleting it. In addition Trinity Communications cannot plant infections. If Trinity Communications fail to abide by this Function, they could face two types of penalties, overview and indictment. Summary charges can land trinity Marketing communications into prison for 12 months or a fine of up to the statutory maximum. Indictment penalty can land Trinity Marketing communications into jail for 2 years and/or a fine.

Freedom of Information Act

This Take action provides individuals and organisations with the to request information kept by a open public authority. The public authority must notify the applicant whether it keeps the info, which it must supply within 20 business days. There are a few exemptions to the Action. E. g. If the expense of a request for information exceeds a proper limit, the public authority may decide to decline the question because they could opt to serve a greater general population interest. When there is a dispute, Commissioner's Office may investigate and deem if the information should be released or not.

Trinity Communications must treat all requests for information similarly, they must consider any information they release as if it was being released to the globe most importantly. Trinity Communications cannot, fail to respond effectively to a request for information, fail to take up the model publication scheme, fail to distribute the right information, deliberately eliminate, hide or modify requested information to avoid it released. If Trinity Marketing communications fail to adhere with this Function, they might be committing a criminal offence which could land them in jail.

Copyright Act

Copyright provides creators of some types of multimedia rights to regulate how they're used and distributed. For example, when you buy software, Copyright Work forbids you from: supplying a duplicate to a friend, making a duplicate and then selling it, using the software on the network (unless the certificate allows it) and hiring the software without agreement of the copyright holder.

This Work means that Trinity Communications will need to have a valid duplicate of any software they end up buying. They cannot sell original copies of purchased software to some other party; if Trinity Communications fail to do this, fines from 200 - 150, 000 for every single work infringed and jail time.

Discrimination Act

The Act simplifies, strengthens and harmonises the current legislation to provide Britain with a new discrimination rules which protects individuals from unfair treatment and helps bring about a fair and much more equal society.

The nine main bits of legislation that have merged are:

  1. The Equivalent Pay Act 1970
  2. The Making love Discrimination Act 1975
  3. The Race Relationships Act 1976
  4. The Disability Discrimination Take action 1995
  5. The Career Equality (Religious beliefs or Notion) Restrictions 2003
  6. The Career Equality (Sexual Orientation) Legislation 2003
  7. The Employment Equality (Years) Regulations 2006
  8. The Equality Work 2006, Part 2
  9. The Equality Work (Intimate Orientation) Rules 2007

This Action means that Trinity Communications cannot discriminate to anyone in any form or way; this may range from pictures to words and even verbal abuse. They're prohibited to harass and victimise anyone in the foundation of age, disability, gender, race, religion or belief. They must treat everyone similarly no matter. If Trinity Communications fail to suffice to this rules, they could face time in prison and heavy fine.

Business Ethics

These are moral key points concerning appropriate and unacceptable behavior by businesses. There are codes of practice in an organisation to maintain business ethics on: the utilization of e-mail, internet, whistle-blowing, organisational plans and information possession. Trinity Marketing communications can't use email to send large documents/attachments, especially to many people; this will minimize information/personal data from being leaked into the wrong hands. Trinity Communications shouldn't use emails as an alternative for face-face/telephone communication with colleagues since it is important to keep a good interpersonal relationship with co-workers.

In relation to the internet, there are extensive codes of practice what Trinity Communications can and cannot make an online search for. There are lots of rules of practice in regards to offering on the internet that Trinity Marketing communications has to follow.

Whistle-blowing is an employee who raises concern in regards to a business's practice, either inside or beyond your organisation. The matter may relate to fraud, crime, hazard, or any other serious risk which could impact on customers, fellow workers, shareholders, the general public, the surroundings or the organisations reputation. Whistle-blowers may receive legal coverage through the Public Interest Disclosure Action.

Organisations may have many guidelines to ensure that their businesses routines with regard to information can be carried out more ethically. This may be anything from that they manage information to making sure marketing and other business practices are fair and.

Information Ownership is easy - if you create information in your day-to-day work, then you ought to be accountable for it. E. g. writing a written report following a person in staff's twelve-monthly review. This report is confidential to some degree and should only be looked at by a go for group of people. Trinity Communications can't show this information to anyone beyond your particular group. As the information owner, Trinity Marketing communications would be responsible for protecting this record to a proper degree.

Organisations have to store and manage countless pieces of information, some being a lot more important than others. At the heart of any information systems are two important issues making certain: the company receives the information it needs and the correct member(s) of staff have the information.

To make sure that information is maintained appropriately, a number of methods and policies have to be set up, involving: security of information, backups, health and safety, organisational guidelines and business continuance plans.

Security Information

Much information security management centers after digital data; however, the topic also covers records and knowledge management. It is important for businesses like Trinity Communications to have the right information available as so when they want it, in order to make good business decisions. Because of this, many companies keep their information on IT systems, but as reliance on technology increases, so does the chance posed by system failing and malicious attacks e. g. infections. The IT security insurance plan should take into account the common hazards to the info that their business depends upon. This plan might include secure login recognition for utilizing it systems and controls that limit access to information.


Large businesses are suffering from business continuity programmes to try and minimise the chance of losing essential business information stored onto it servers. For Trinity Communications this should involve producing backups of information stored on the servers - some companies will generate a back up every hour, while some can do this less frequently. Which means that if live information is ruined or harmed, a copy of the will be available on the backup services enabling an organization to keep with only a small amount disruption as possible. Backups are usually stored on independent hardware from the live versions of the info to ensure they're safeguarded. This means that if the live version corrupts, the back-up data won't corrupt along with it.

Health and Safety

It is very unlikely that computer equipment will be dangerous in itself; it could be used in techniques can be harmful to the fitness of personnel. Many office workers spend a whole lot of their time working at their office, on a computer. Bad posture, incorrect setting of equipment and susceptibility to repetitive pressure injury are health and safety hazards that employers like Trinity Marketing communications must take seriously. The health and basic safety, management of health and safety at the job restrictions, provision and use of work equipment regulations and the work place legislations respond all legislate to the utilization of computer equipment and Trinity Communications will have to take these critically or face fines. Employers need to handle regular workstation assessments to ensure that computer displays are in the right level etc. If an company suffers from recurring strain injury, they might be provided with ergonomic equipment.

Organisational Policies

Organisational procedures that relate to the utilization of business information can help make sure that decisions affecting personnel: are understandable and consistent, meet the legal requirements, take full bank account of these impact and contribute to productive working human relationships. These plans help Trinity Communications help make sure that staff has guidance to help them comply with legislation - e. g. use of customer data should use the requirements of the Data Protection Function. These procedures also ensure that Trinity Marketing communications make regular decisions which are essential in internal marketing communications.

Business Continuance Plans

These are steps that a company like Trinity Communications puts in spot to make sure it is capable of making it through a worst-case scenario. One step in this programme might include making regular backups of its information. The business might consider environmental factors like damages or natural disasters like flooding or hearth. Because of this plan, employees might need to change the way they work - for example, saving home elevators a central server somewhat than on the personal hard drive.


Most businesses would start to see the benefit of implementing some, if not absolutely all of the measures posted. However, many areas of information management can cost money, for example, while it might be desired to store backup copies of electric information on a distant server, a little business may not be able to afford this. When deciding what plans to adopt and measures to use, Trinity Communications need to consider the implementation and maintenance costs versus the benefits to the organisation. Some key considerations are: additional resources needed (would the business need to get new equipment or use additional personnel) and cost of the development (will there be a solution already available or will the business need to develop it themselves, e. g. as an from the shelf product or something). There are several consequences of increasing reliance on technology and increasing the complexity of this technology is the fact employees need to be trained to use the equipment and software required to do their job; this will improve the costs of increasing class.

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