Business Organisation And Environment: Mcdonalds

There are 2 types of business environment, namely internal environment and exterior environment. Internal environment is also called controllable environment. The inner environment of McDonald's includes the next


The aim of McDonald's is to be the best fast service restaurant experience.


The marketing of McDonald's is very large. McDonald's was one of the eight commercial sponsors of Millennium Dome Experience. It invested £8 million in the Dome's community programme and learning experience. Besides that, McDonald's is also a major sponsor of the World Cup since 1994 and the Champions Group from 1996 to 2000. McDonald's also sponsors British isles athletics since 1993 and developed the McDonald's Young Sportsmen' League to train 11 to 17 years of age teenagers. Additionally, McDonald's sponsors Child Basic safety Week since 1994.


McDonald's also offers a good management for his or her business. Such as, they may have high recruitment criteria. They care about the skills, talents and performance of the staffs. They also consider gender, marital position, disability, race and nationality when recruiting. McDonald's also provides a safe and sound working environment. All staffs will have opportunities for training and development. Furthermore, McDonald's provides education of personnel matters because of their staffs. They have a good communication with the staffs. The pay of the staffs at McDonald's demonstrates their working performance. Besides that, over 40% of McDonald's managers started out as hourly-paid workers in the restaurant. McDonald's motivates their staffs by giving them free foods. They will likewise have paid getaways. The staffs will get free life guarantee and the value is dependent upon their service. Those employees that are 19 years old or older with 3 years' service with get private health care from McDonald's. Besides that, McDonald's has a sponsorship program because of their staffs. The employees of McDonald's will also get an employee discount card. There are also service honours for those employees with 3, 5, 10, 15, 20 and 25 years of service. All employees will also get a stakeholder pension from McDonald's.


McDonald's has their creation of foods. A couple of five main materials for food, like beef, chicken, bakery, potatoes and dairy. THE TOP Mac is one the basic food provided by McDonald's. Furthermore, McChicken is also called chicken sandwich and McNuggets is also called chicken nuggets that happen to be products of McDonald's. McDonald's also acts desserts like the McFlurry ice-cream.

Moving on, the next shows the external environment (uncontrollable environment) of McDonald's


McDonald's is highly influenced by the procedures set by the government of the many countries it performs in. For example, in the country of India, the local religious laws restricts its residents from eating beef, thus it is considered an insult to have beef in the neighborhood McDonald's menu. In order to obtain the permit to open a fast food restaurant, McDonald's must obey the business enterprise regulations applied by the neighborhood government. To achieve the overseas market, McDonald's has to act according to the market's rules and regulations, and make a good romance with the government by obeying the market's tax obligations and any environmental regulations.


The market's current economic climate has an effect on the branches and franchises of McDonald's. A poor economy would influence the customer's buying vitality which would subsequently affect the general sales of McDonald's. McDonald's imports the majority of its materials as the neighborhood market cannot provide materials in abundance to meet up with the demands of the market. Inflation or changes in the exchange rate of the marketplace would affect the operations of the company. A rise in the exchange rate of currencies would increase the cost of purchasing.


Every country has a distinctive culture. McDonald's has to generate a menu that would work to the neighborhood flavor and culture. For instance, the Hindu residents of India do not take beef, Muslim countries do not take pork in support of take in halal food, Parts of asia prefer to eat rice, Chinese likes to relate their dishes with good fortune such as success, and Americans eat big-sized meals. Additionally, the introduction of technology creates the need for better services and convenience for customers. For example, McDonald's should provide cordless internet services and allow credit card repayments at their stores.


McDonald's uses technical means for a variety of things. For instance, television advertisements are being used for marketing. Customers can order by cellphone for a delivery to be produced. Besides that, in Singapore, McDonald's allows EZ-link card repayments as a way of convenience for customers. Moreover, the progression in internet systems allows McDonald's to implement web-based ordering and online payment.


McDonald's must follow many regulations to become legally allowed to operate its business, for example, business enrollment, taxes requirements, and employment laws. Besides that, McDonald's also has to acquire a halal certification to be able to get Muslim customers.


As McDonald's acts an incredible number of customers per day, it needs a big supply of materials. The massive amount animals slaughtered to make a source for McDonald's is frequently criticised by world environmentalists. Furthermore, forests have been lost due to large level plantation. Before using newspaper packaging, McDonald's used Styrofoam centered packaging because of its products, which is hard to recycle.

Organisation structure

McDonald's is a fast food franchising company and its success comes from its various franchisees all over the world. About 70% of McDonald's worldwide restaurants are run by impartial businessmen and businesswomen. A franchise is a company licensed to make use of the name, logo and experience of an existing, well-known business (123helpme. com n. d. ). McDonald's provides licenses to the market's local providers to get started on a McDonald's restaurant. McDonald's may take away the certificate if the franchisee does not meet the franchise contract or need.

All of McDonald's restaurants have a flat structure. A administrator manages all the employees and makes all the decisions. This allows the staffs to only perform their simple usual works such as advertising and portion customers. Alternatively, the McDonald's organization has a tall and complex composition. The organization is highly formalized, has a restricted information network, is centralised and has intensive departmentalisation. The departmentalisation of McDonald's is organized along practical lines. The various departments in McDonald's are operations, development, fund, marketing, and human being resource.


The operations team of McDonald's handles the gear and franchising of restaurants. They ensure that the franchisees are following agreements placed by the McDonald's company. They provide support for the franchisees in all aspects of the business. All in all, they make certain that the business enterprise of McDonald's runs smoothly.


The development team plans and makes products. They ensure that the products made are up to the features set by the corporation. Besides that, in addition they develop new products for McDonald's.


The finance division helps to keep record of the gains of the company. They keep profile on all the transactions done by the company. In addition they pay the incomes of the employees. They keep track of how the business is doing.


The main role of the marketing section is to draw in new customers. They organise advertisements and promotions. Additionally, they cooperate with the development team to ensure that the look, quality and price of a product are what the buyer wants.

Human Resource

The human learning resource team recruits and appoints all new staffs. They take care of the affairs of most employees which include old age, dismissal and etc. They employ quality staffs and stimulate those to do their best.

Culture in Society

Cultures in societies are impacting on the organization. A company will change its way or composition to adjust to the culture in the population. It might also change the communication style using its customers in order to stay in business. In other words, McDonald's must recognize that they need to make their business structure appropriate for the various ethnicities in societies. Otherwise, the amount of customers will reduce when the organization does not adapt to the market's culture, or moves against it. When there are less customers, McDonald's won't have enough income and drive to continue jogging their business.

Culture of Religion

'Halal is a term designating any thing or an action which is permissible to utilize or take part in, corresponding to Islamic regulation. '(wikipedia)

When someone wants to operate a McDonald's restaurant, they need to consider about religious beliefs issues such as "Halal" using countries, for example Islamic countries like Malaysia, Pakistan, Iran, Sri Langka etc. McDonald's have to comply with the regulations distributed by the government and the culture of the residents. Therefore in these Islamic countries, McDonald's have to provide Halal food due to the large people of Muslim and Arab people to run the business effectively. However, Halal issues aren't only relevant in Islamic countries, there is also an exceptionally large number of Muslims and Arabs in non-Muslim countries like in Dearborn (Michigan, USA). McDonald's have launched Halal hen nuggets there.

Culture of Food

Different countries might have different food cultures. It will impact the food menu of McDonald's as well. To be able to expand the business, or to improve the income, McDonald's must do research on the meals culture of the market's residents. Only foods that abide by their food culture have the ability to attract more local customers. For example, at German, McDonald's serves ale. In India, there is absolutely no Big Mac because Indians do not consume beef. However, they actually have a Maharaja Mac which is made up of lamb or poultry meat instead of beef. In addition they provide a vegetarian burger named McAloo Tikki, since a certain amount of Indians are vegetarians. Besides that, for rice-loving Chinese in countries like Hong Kong, Taiwan and Singapore, McDonald's unveiled rice burger. In other words, McDonald's will enhance their menu based on the food culture of the local customers so that they can earn more customers as well as income.

Culture of Social

Women are also impacting the income of McDonald's. As there are increasingly more women that work nowadays, the majority of them will have less time to invest in the kitchen to cook for their family. The job of preparing a meal will show up onto their parents or even their husband, nonetheless they often choose to eat junk food. Therefore, McDonald's has become one of the places for these households to get their meal. It has straight increased the income of McDonald's.

There are a lot more ethnicities in societies that influence McDonald's, it must obviously know the change of the culture in order to keep its business kept up to date. If there are no customers because of the structure of the business which is from the customer's culture, McDonald's will not have the motivation to run its business in that market.

The reason McDonald's run efficiently is basically because it able to adapt with the local culture of the marketplace. It also set ups its inner environment well and has a good reaction to the external environments.

Also We Can Offer!

Other services that we offer

If you don’t see the necessary subject, paper type, or topic in our list of available services and examples, don’t worry! We have a number of other academic disciplines to suit the needs of anyone who visits this website looking for help.

How to ...

We made your life easier with putting together a big number of articles and guidelines on how to plan and write different types of assignments (Essay, Research Paper, Dissertation etc)