INSTRUMENTAL MEANS OF COMPUTER TECHNOLOGIES OF INFORMATION MANAGEMENT OF ADMINISTRATIVE ACTIVITY
The management process needs to provide timely, accurate and complete information for this purpose is served by a variety of means: hardware, software, telecommunications, etc. Management activities need careful selection of equipment and software to most effectively achieve its goals. This chapter presents the necessary information about the tools needed to build quality information support for management activities.
Information Management Technology Hardware
Information support for management activities - is the implementation of actions to provide timely, reliable and complete information to the subject of management (leader) with a specified periodicity.
It should be specially noted that a significant part of the information used in management activities exists in the form of documents. Documentation support of management activity plays a major role in modern management processes, since the overwhelming number of managerial decisions are currently fixed on paper. At the same time, the documentation support for management is a separate and rather complex branch of modern science and is described in detail in the specialized literature. Within the framework of this manual we will consider the information support of management activity in the light of the use of modern information technologies.
The tasks of information support for the management process are as follows:
• satisfaction of information needs of the governing bodies;
• Identifying and selecting sources of information;
• Correct interpretation and systematization of the data obtained;
• verification of the reliability, completeness and consistency of data;
• avoid duplication of information;
• presentation of data in a single and convenient format for perception;
• reuse of the information received;
• continuous updating of the data.
Thus, information support is an integral part of any management activity. With its help, the necessary information is distributed among competent persons and its effective use in the process of making managerial decisions.
For each management function, the information support tasks will differ in composition and content.
Information support for the planning function consists in the following procedures:
• collection, processing and analysis of information on available resources (material, personnel, etc.) to determine the actual targets and timelines for the execution of plans;
• Documentation of plans and bringing them to the executors;
• obtaining and analyzing information on the progress of the plans for the organization of further planning.
Information support for the organization's function is as follows:
• collection, processing and analysis of information about the problems of the existing organizational structure;
• Documentation of the approved organizational structure and bringing it to the staff;
• Receiving and analyzing information about the functioning of employees within the organization within the existing organizational structure.
Information support of the motivation function consists in the following procedures:
• collection, processing and analysis of information about employees of the organization;
• Development and documentation of the motivation system and bringing it to the staff;
• Obtaining and analyzing information about the functioning of the motivation system.
Information support for the control function consists in the following procedures:
• Collecting and analyzing information about the performance of relevant functions by units and individual employees
• Bringing the information received to the supervisors overseeing the activities of this unit or employee;
• Documentation of the decisions taken by the manager based on the information received;
• Bringing these solutions to the performers;
• Providing the necessary information to units and managers who carry out planning and calendar-planned guidance.
Based on the above procedures that implement management functions, we will determine the necessary hardware for management activities.
The technical equipment includes both a personal computer, on the basis of which control functions are realized, and peripheral devices and other technical devices connected to it, the set of which can be different depending on the tasks assigned.
When choosing specific technical means for building effective information support for management activities, it is necessary to be well-oriented in the market of the proposed equipment, to know its main components and the most important technical characteristics. Otherwise it will be difficult to make an optimal choice of the necessary technical means that would satisfy all the requests of a specific user and really increase the efficiency of his work.
The main components of a computer are:
• central microprocessor;
• System bus;
• I/O devices;
• Information storage.
In addition, you can connect to a computer:
• printers (printers, plotters);
• communication equipment (modems);
• Image input devices (scanners).
Central microprocessor. The main device of the computer is a microprocessor that provides the execution of various operations contained in the program.
The main characteristics of microprocessors are the bit depth, the interface with the system bus (with the data bus and the address bus), the clock frequency. At present, the most widespread are 64-bit microprocessors.
The number of bits of the interface with the data bus affects the efficiency of data exchange with external devices. The maximum amount of addressable memory directly depends on the width of the address interface.
The clock frequency is required to synchronize the operation of the computer's devices and determines the speed of the microprocessor. It is measured in megahertz (MHz) and gigahertz (GHz).