Catering, Degree of punctuality and courtesy of staff...

Catering Organization

Creation of unified cultural values ​​for employees of the organization assumes the availability of special time for their informal communication. This time is traditionally a lunch break. It does not exist in every organization. Moreover, recently the development of the fast-food system has drastically reduced the management's desire to close the store or office for an hour, while losing customers. To eat a hamburger or a hot dog, it is not necessary for an hour to break away from work. Employees at the same time begin to go out to dinner in turn and do not have the opportunity to communicate with each other in a calm atmosphere. Thus, the opportunities for the formation of a single strong organizational culture are being reduced. American authors traditionally pay attention to where leaders eat and where ordinary workers. This is due to the fact that in the post-war years, democratization of governance in the United States was often associated with the existence of a single dining room for all employees of the company - from the director to the cleaner. For United States organizations, attention to this aspect of the formation of organizational culture is not so characteristic. After sitting with his bowl of soup opposite the leadership, you feel usually constrained, and therefore conversations are limited only to the most general topics.

Degree of punctuality and courtesy of staff

This aspect is closely connected both with the national and directly with the administrative components of the organizational culture. Each country has its own ideas about punctuality. German punctuality has become in many ways a common denominator. Quite different is observed in the Latin American and Arab countries. The attitude of different peoples to the time in many ways determines the pace of life characteristic of this or that country. In the organization, the degree of punctuality in matters of arrival on time for work and compliance with the deadlines for the completion of work assignments is set by the manager. The importance of observing a certain time accuracy is manifested in the case of a worker's transition from one organization to another, and also in interaction with external business partners.

Punctuality is often perceived as part of a more general category - politeness. However, the courtesy of the staff has its own special characteristics, being one of the central elements of the organizational culture in the perception of clients. It is necessary to distinguish between two types of politeness, which can have the same manifestations, but, in fact, define two different styles of thinking and attitudes towards people. The first type is the politeness of equal people. This type is typical primarily for the relations between colleagues at work and is reduced to a set of elementary norms of interaction. A man stepped on his foot to another - apologized. If the employee has a bad mood or is completely immersed in his thoughts, he may not apologize - no one will consider this behavior offensive. The second type of politeness is the courtesy of the servant. In this case, it is especially important that a person feels himself fundamentally lower in status in relation to another person. The mistake or impoliteness of a servant is considered a misdemeanor. If the first type of courtesy can be considered relative, arising in response to a particular situation, then the second type is substan- tial, it affects the very nature of man, the basic models of his behavior.

Relationships in the team

This characteristic is primarily associated with a certain degree of conflict in the relationships between employees. In most organizations there are so-called positional conflicts embedded in the very structure of management, like a conflict between a prosecutor and a lawyer in court. Such conflicts include conflicts between designers and technologists, producers and marketers, between employees of the central headquarters and the management of individual branches. Such conflicts can not be ruled out, they can only be weakened. Each organization in this plan represents a unique set of methods and means of handling conflict situations that become an integral part of the organizational culture. Organizations differ in the degree of destructiveness of conflicts, the ability to carry conflict situations, the strength of the impact of conflict situations on the overall level of productivity.

Along with the degree of conflict, relations in the organization are characterized by some structural principles. Speech in this case is not about formal management structures. Together with them, there are certain socio-cultural norms for building relationships between workers. Hans Vissema believes that it is possible to identify them with reference to Western companies, in particular by analyzing the procedure for parking cars near the office building. In many companies, the best places are traditionally assigned to management. The socio-cultural norm in this case is that top management is the most important link in the company, while the rest play an auxiliary role. Therefore, young workers should dream of occupying an honorable place in the firm. In other cases, the best places are assigned to those who have achieved the most notable achievements. This is another norm: workers work hard and constantly compete with each other. In some companies, the best places are given to the guests, as it is assumed that the most important role in business is played by properly built up relationships with partners. There are also organizations in which there is no parking order at all: those who arrived earlier took the best place. This situation does not always indicate chaotic intra-organizational relations. She can talk about no discrimination.

Also We Can Offer!

Other services that we offer

If you don’t see the necessary subject, paper type, or topic in our list of available services and examples, don’t worry! We have a number of other academic disciplines to suit the needs of anyone who visits this website looking for help.

How to ...

We made your life easier with putting together a big number of articles and guidelines on how to plan and write different types of assignments (Essay, Research Paper, Dissertation etc)