Henri Fayol Management Theory Explanation

Subway was first released to New Zealand by a man named Symbol Rutherglen in the year 1994. In the year 1995, he exposed his first subway in Parnell. You can find over 200 subway stores in New Zealand. Hence, the business that I've chosen is a particular Subway Franchise in Saint Luke's Shopping mall which includes been create since 2004 and has been accomplishing well overall. They may have about 10 team associates excluding the director, assistant director and supervisor. Crew members receive the minimum pay rate at the start of these subway career and their working hours are at the mercy of change based on the working arrangements. The store manages from 10am to about 9pm daily. Based on the manager, this particular location is a factor, the complete mall guests are target marketplaces this then creates a larger target market set alongside the normal stores. The store director in addition has said that the stores has been getting a significant amount of world wide web profit every year and is in an exceedingly good shape economically and structurally.

The goal of the article is to analyse the application of managerial theory and jobs in the present day day businesses. These ideas are the foundation of management skills and guidelines to our business management. The management ideas that will be analysed in the survey is the Henri Fayol's Management Theory which identifies the PLOC concepts that means Planning, Leading, Organising and Controlling and the Mintzberg's Managerial role which includes the Informational Tasks, Interpersonal Assignments, and Decisional Tasks.

Henri Fayol's Managerial Theory.

Henry Fayol was known as the father of management and his managerial theory was based on the 4 basic functions which is the look, Organizing, Leading, and Controlling. Corresponding to Henry Fayol the essential function is the building blocks of management and can be used in every organisations. The importance of each function may vary depending on the organisation.

2. 0. 1 Planning Function.

The function "Planning" utilized by Henri Fayol is referred to as the procedure where goals are defined and arranged. Planning is also the period where in fact the creation of idea and development of action or strategies are performed to control events or occurrence but most of all to achieve the goals that are arranged. For example; in a tiny business organisation where the manager must place a sales target of $5000 and he then provides a guidelines or set up strategies to be able to attain the sales goal. Managers act as organizers at various levels and the managers decide where in fact the team or the company should be progressing and how it should improve. Within the Subway Restaurant, the director Mike Duncan has stressed that the planning process is set up a baseline for their operation. The look process occurs in almost every decision made and is also vital to accomplish their goals. The organisation has established its goals for this past year to achieve a profit increase in their first quarter year operation and keep maintaining it throughout the year. The objective was set by the administrator and immediately was accompanied by strategies establishment to achieve the objectives that was firstly to increase the operation hours to the maximum time period limit of the department stores operating time which is from 6pm to 9 pm. Secondly, the managers in addition has offered a long lasting functions to the employees and have lessen the cleaning personnel to minimize budget utilization. That is an example of functional planning where it is used daily to attain its (S. M. A. R. T) goals.

2. 0. 2 Organizing Function.

The next function is "Organizing" where this function identifies the strategies and resources being put to action to accomplish goals that are established when in the look stage. Organizing consists of the environment of movement of work and also the amount of individual resource that are required to establish the work flow. Organising also identifies the distribution of capital and recruiting and well as human being roles and duties in the company. Including the use of cash to acquire steel to be used in the car manufacturing. In the Subway franchise, the director should be complete to the allocation of capital and individual recourse to avoid wastage in line with the manager. Organising occurs mainly in the capital of the company where the professionals have to manage the cash to get sufficient inventory to create their sandwiches such as breads, and other more fresh vegetables and meats. The manager says it is crucial to have documents of most inventory and also have possible estimation on the clearance of the stock avoid wastage. The labour allocation also plays a vital part in which a sufficient amount of personnel is enough to run the business enterprise with attention paid on your kitchen as this is the heart of the business enterprise. The manager makes sure that your kitchen staff is sufficient and could control the customer serving with much minimal workforce.

2. 0. 3 Leading Function.

The third is the "Leading" function which refers to the manager's traits as market leaders of the organisation and their style of managements. It's the ability of professionals to motivate and guide the employees to a much better production. This is the where managers part of as leader where they have to established a work principle to be accompanied by the employees for instances the means of making a Sub from the bread selection to the meats, veggie and sauce selection process. The manager adhere to a casual work flow where the first come first serve rules applies and each staff member either serves one customer or at peak hours workers manages preferred stations for example the bread and meat section is managed by an employee and the vegetable and sauces is monitored by the other employee. The key process also emphasises on the effective ways of communication among worker and professionals and controlling employee's daily conflicts that occurs at the job or even beyond work. Managers also offers to deal with employee disagreement and conflicts such as a circumstance that was deal with by Mr. Mike that was the worker work efficiency rate has been lowering due to romance issues at home. He was presented with an appointment providing vacations to calm him and the result showed an improvement. Mr. Mike believes in a direct but gentle approach to workers which permits him to enforce job efficiency and at the same time manage a wholesome way of communication.

2. 0. 4 Controlling Function.

The previous Function is "Controlling" which identifies the manager's potential to monitor the improvement of the action to reach the goals that were set. This ensures that the goals are being achieved and that any deviation can be averted and problem occurrence can be been able and handled. It is basically the activities of managers making sure that the strategies will work well and that the workers are in fact implementing the abilities available. Mike Duncan does not apply the handling function much as he say it's important to allow the employee to get working flexibility and a little scale monitoring is enough to ensure the goals are being attained as the organisation deals with a little range of employees and less monitoring creates a much better attitude in employees. It's important that employees don't feel underestimated and constant monitoring would cause that, hence work liberty is important to build a more productive worker and comfortable working environment.

Mintzberg's Managerial Jobs.

Henry Mintzberg has produce ten selectively discovered roles that play important part in the management. He has classifies the ten Jobs into 3 different categories which is the Interpersonal assignments, Informational assignments, and Decisional Jobs.

3. 0. 1 Interpersonal Roles.

This category points out the roles of administrator to provide the information, direction and supervision on the employees and the organisation. The first role is the "Figurehead" which explains the manager to be inspirational and a model that shows what the organisation are working towards. Subway supervisor is serves as the figurehead of the team and he does this with having a cumulative and total understanding of the organisation. He also becomes a model by shaping his image and reputation to impact his subordinates and use humility and empathy while working. For instance when there is a new staff member that joins the organisation he provides them with appropriate information and course about how to work in the company using polite gesture and tone of voice shades. Second is the "Innovator" role that your manager has the responsibilities to provide staff with trainings and take care of their performance and responsibilities both individually as a team. It is essential to have management skills and a good emotional intellect to fulfil this role. Mike Duncan is the leader in the subway team, he portraits his control skills by managing and directing the activities and tasks of his associates. He also generally creates a higher performing team with his skills. For example; he handles the baking staff to produce about 500 loaf of bread loafs of 4 different kind, he mentors his baking team with providing rewards of reliability and process fulfilments. Thirdly is the "Liaison" role where in fact the director functions as a communicative tool for both inside and external organisational activities. A director must have a big network around him and uses this network to its common benefit to fulfil this role. As for subway administrator where his known affiliates in company in the bakery industry was used to a shared advantage when there have been a break down in the baking machines and he was able to rent a smaller size baker to keep the his team development going.

3. 0. 2 Informational Jobs.

This category explains the actions needed in the processing of information in an organisation. First role is "Monitor" which desires managers to analyze information and changes associated with the organisation and the surroundings while monitoring team for efficiency and wellbeing. It is essential to have current knowledge on the industry and capability to process material quickly to avoid information overloading to be a good monitor. This is where Mike Duncan manages displays his team for production and well being when you are on field as regularly as is feasible and also have constant speak to employees on their performance. He also retains in touch with the subway brand to acquire updates on the services and deals as well as rules to have them in motion promptly. Secondly is "Disseminator" which is about transmitting of information that affect and would be useful to the team. In order to be a good disseminator, good communication skills are needed to provide information and view to the employees. Subway administrator always have briefings with his employees to update them with new product, the latest being the Lemon Chicken breast & Supplement Sub. He also informs the improvement of the organisation to further encourage the employee in reaching a more substantial target. Finally is "Spokesperson" role where in fact the manager represents the company to provide information to people in and out of its company. This role also requires a good communication skills as well as skill to generate self-assurance in people female organisation. Mike Duncan has displayed subway brand in the workshop this year 2010 to provide information about the subway brand to new and potential franchiser. He acted as a spokesperson in the seminar to convince potential franchisers.

3. 0. 3 Decisional Roles

This category points out ways professionals uses the info available. First is "Entrepreneur" role where professionals make new ideas and apply them in coherence with the source available. This role is not suitable in the franchise business as the entrepreneurship is performed by Subway brand Managers and their decision are designed to be employed by Branch Managers but it is possible for Managers to produce a proposal to the Brand managers. Secondly is "Disturbance Handler" which is the role of manager to manage turmoil. This is a standard role enjoyed by Mike Duncan as he has been repeatedly involved with mediating customer arguments and employee arguments. Mike Duncan was confronted with employee quarrels and had to do something strictly to support the right person and council the incorrect person. "Resource Allocator" is where in fact the manager decides where organizational resources are best applied. Subway supervisor perform this role when he is given a budget to obtain raw materials and calculate income of employees. He also allocates the quantity of labour needed in certain sections of the organisation. This involves allocating funds, real human learning resource and other organizational resources. Last but not least is "Negotiator" is where supervisor take direct part in determining terms and contracts between teams, division and company. Subway Manager serves as a Negotiator when he signals new workers such as supervisors and bakers where he negotiates the benefits provided and demanded by employees as well as when any customer complains, Mike Duncan has to part of and negotiate terms and offer complimentary offers to fulfill customers.


In conclusion, basically Fayol and Mintzberg contribution in the world of management is impressive but distinctive. Henri Fayol preserves the functional strategy which manager's task is classified predicated on the basic concept of plan, organise, lead and control. On the other hand, Mintzberg, 10 managerial roles represent the true managerial work. The application of the Fayol function and Mintzberg roles has been proven in the subway franchise by the supervisor who may have applied each function to its management style as well as fulfil key roles of mintzberg as a supervisor. Including the director has used planning to plan its organisations focuses on and ways to meet them and enjoyed a monitor roles where he assess information and changes associated with the company and the surroundings while monitoring team for output and health.

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