Barriers to open behavior
1. Lack of awareness:
o Do you know your rights?
o Do you realize that your rights are being violated?
o Do you realize how you build your behavior: aggressively, dependently, openly?
o Are you afraid to openly express yourself, even if you know what you want to say?
3. Negative inner speech:
o Does it interfere with what you say to yourself, open behavior?
4. Speech deficiency:
o Is it difficult for you to choose words to express yourself confidently?
5. Behavioral deficits:
o Do you realize how you look from the outside: poses, gestures, look?
Analyze your reaction in a conflict situation with the help of Table. 6.3.
Table 6.3. Analyzing the reaction to conflict situations
Conflict resolution style
Usage and usage
I use most often
I prefer to use
I use least of all
I'm feeling less comfortable when using
Competition (I'm actively defending my own position)
Evasion (I try to evade participation in the conflict)
(I'm trying to work out a solution that satisfies both sides)
(I'm looking for ways to solve the problem jointly, satisfying both sides)
Compromise (I'm looking for a solution based on mutual concessions)
Psychological portrait of a conflict person
It is worth remembering that conflict people are divided into two categories.
Hypertymes and hysterias. They are capable of instantly flare on any occasion, but, as a rule, and quickly "depart". The brighter the torch burns, the faster it burns. Such people are not vindictive and rather open in expressing their emotions.
To second category people are reserved, controlling the open manifestation of their emotions. In a conflict situation, they resort to blackmail, threats, almost do not forgive offenses and often openly warn about it. Such people tend to be addicted to persecution manias, everywhere they are conspiring against them, intrigues seem intriguing. Such people are extremely dangerous and, if possible, communication with them should be minimized or stopped altogether.
However, it is not always possible to avoid conflict. Conflict in our lives is a natural phenomenon. And each person can master the methods of conflict management. The choice of the strategy of behavior is primarily determined by the alignment of forces and positions.
Character traits and behaviors of the conflicting personality.
- The desire to be the first, to dominate by all means, his word must always be the last.
- Excessive principles.
- Excessive straightforwardness in statements and judgments.
- Criticism, often insufficiently reasoned or unreasonable.
- Always a bad mood, or it repeats periodically.
- Conservatism of thinking, views, beliefs. A person does not want to change outdated traditions in the life of the collective, even those that have become a brake on development.
- The desire to tell the truth in the eye.
- Unceremonious interference in the privacy of other people.
- Striving for independence - good quality, but to a certain extent. It's impossible in life to do "all that I want."
- Being persistent, especially in a competitive environment, is very important, but obsession is annoying.
- An unjust assessment of the actions and actions of others, diminishing the role and significance of another person.
- Inadequate assessment of their capabilities and abilities, especially their reassessment.
- Excessive initiative.
Conflict in a Group
If a conflict situation arises in a group, it makes sense to balance the groups according to the following criteria:
An extrovert is an introvert. Extraverts are sociable and open, initiative and frank. If the group includes all extroverts, it will be a very unstable team. Extraverts have a sense of rivalry. In addition, they do not cherish the already established relationships, because they easily lead new ones. Introverts are modest, executive. They cherish the collective and the established relationships with people. Therefore, they cement the relationship in the team. If the group will consist only of introverts, it will quickly cease to develop, because introverts, unfortunately, are of little initiative. Extroverts also bring in the "living" in any case.
Rational - emotional. The predominance of emotional people will make the group poorly managed in critical situations. Excess people are rational will deprive the group of living human communication and mutual understanding when the goal is achieved.
Intuitive - Sensory. Intuitive are immersed in their thoughts, do not notice their surroundings and what happens. They are inclined to abstract thinking. These are theorists. Rather, strategists, rather than tactics. If there are any disputable situations, they prefer to retreat better, hoping that the very development of the situation will gradually solve the problem. Sensors, on the other hand, are constantly included in the situation, they specifically think and react quickly. They live by the principle of "here and now". In any disputable situation, they try to immediately understand and defend their interests. The predominance of people of a sensory type lands the group, introduces high tension, because these people are stubborn enough. Intuitive ones are able to soften the conflict situation, because they see it more adequately. If the group is dominated by people of this type, their influence leads to a relaxed group.
Rationality is irrationality. The rationalist is distinguished by the existence of an exact plan of action, the desire for concrete definition, a clear analysis). Everything is subordinate to reason. They make plans and implement them. But it is difficult for them to adapt to a rapidly changing life. Irrational people are impulsive, they are distinguished by certain unpredictability of actions, like to improvise, to act in a fit. Even if such a person has a purpose, he does not have a clear plan for putting it into practice. But they adapt well to the changes that occur in life.
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