France, Italy, Spain, USA, Canada - Business Communications


In France, people like to flash a word, silence is not appreciated here. The conversation with the French has a relaxed character and is happening with great rapidity. During business receptions, discussions only take place after "coffee is served." Until now, the French traditionally talk about culture and art. It is entirely permissible to concern with the problems of personal life. The transition to the conversation is essentially gradual. This style of communication is largely due to the education system, focused on the education of independent, free-thinking and highly cultured people. Great attention in the highest strata of society is paid to philosophy, art, French history and culture.

The style of training French business people for the upcoming talks, despite the seeming general frivolity in business and in life is thorough and thorough, thorough study of all aspects and consequences of incoming proposals.

In the conduct of affairs, the characteristic feature of the French is cautiousness and stinginess. They are very skilful, with grace defend their interests and positions, do not like to bargain unjustifiably, negotiations are very tough.

The French are the great patriots of their homeland, lovingly related to its history, culture, language. Therefore, it is highly desirable to use the French language as an official language in negotiations with them. The materials used in the negotiations are also better prepared in this language. Arrangement of the meeting must be confirmed each time in writing in perfect French. Such proofs should not be neglected, since representatives of this nation do not particularly differ in punctuality and business scrupulousness. You need to be extremely careful and cautious in this regard.


Business Italians are distinguished by a certain restraint, i.e. to a certain extent they are prim. And this despite their national characteristics: expansivity, impetuosity, sociability.

Business people are more energetic and active at the first stages of negotiations, try not to delay the decisions of organizational and formal issues, they readily agree to alternative solutions. Often to establish business ties resort to the services of intermediaries.

When you are going to this country, you should learn more about its history and culture. Italians appreciate the display by foreigners of respect and interest in their homeland, which can create a favorable atmosphere for business negotiations.


Spanish business is very official. Characteristic features of the Spaniards - seriousness, openness, humanity, gallantry, sense of humor.

Speak Spanish like a lot, but because the rules of meetings are often not respected. Similarly, punctuality and compliance with deadlines is not the most common feature of the Spaniards. The style of negotiation with them is much less dynamic than, for example, with the Americans. There is a stereotyped view that the Spaniards are pathologically lazy and do not like to work. It should be definitely stated that this is a deeply erroneous opinion. Historically, the territory of the Iberian Peninsula has for many centuries been the scene of a clash and confusion of philosophies of different cultures, traditions and characteristics. East and West in Spain mingled in a powerful original "cocktail", which leaves its imprint on local flavor in business negotiations and in etiquette. By the way, this is exactly what our United States traditions are like with Spanish or at least very close.

Features of business behavior and communication in the USA, Canada


The peculiarities of the behavior of business Americans are determined by the features of the national character proper, the education system, US leadership in the world. From an early age, they are brought up in independence, independence, the ability to compete and win. The latter is inherent in any kind of activity - work, sports, recreation, etc. The measure of success is the money earned. This is due to their vigor, assertiveness, imperiousness, not always welcomed by representatives of other nations. These features are clearly manifested during negotiations with the Americans: they persistently bend their line, firmly defending their positions and interests. However, they can and like to bargain.

The style of business communication is dominated by professionalism and competence. Having usually greater freedom in making final decisions than representatives of other countries, American partners often try to impose their own rules of the game, showing a certain aggressiveness and even rudeness. At the talks, three rules are followed: analyze, divide responsibilities, check execution.

Negotiations tend to go one-on-one. Proposals begin to be discussed with a general question, gradually turning to details. Details, i.e. trivia are very important to them, since there are no trivialities in the organization of any business-be it preparation for negotiations or practical implementation of the contract.

Americans live according to the schedule, which make up for each day, and therefore very punctual, for business meetings are never late. The time of such meetings and negotiations is strictly limited - not more than an hour.


Canada is more prone to ceremonies than the United States. A distinctive feature of Canadians' behavior in matters is conservatism.

Official languages ​​- two: English and French. English is spoken almost everywhere, except for the province of Quebec and some areas. Canadians really do not like being taken for Americans. Therefore, the fact that they speak English does not at all mean that they consider themselves Americans.

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