The increasing developments of online shopping

"Whoever said money can't buy you delight, Simply have no idea where to go shopping. "Bo Derek

Whether we enjoy it or not, the web and INTERNET are increasingly becoming a center point in American life. Computer possession is rapidly becoming the norm. An increasing number of the populace has an individual computer (PC) at home. Beyond possession, most Computer users 're going "online" with new, interactive advertising channels along the net. The American Internet/online community is now approximated to be about one-third of the adult population. A lot more astounding, this people has doubled over time. There are lots of companies which 're going online so that they can use their web page for images-oriented purpose to provide product information and used it as a medium to directly interact with consumer. Discounts are what drive the most significant percentage of online buyer; they shop to progress package online then on store.

Leaders in online shopping

Amazon. com

AOL inStore

Become. com

BizRate. com

Brilliant Shopper

Buy Safe Shopping

Cairo

CNET Shopper. com

Commission Junction

Deal Time

eBay. com

Epinions

FindGift. com

Froogle

Link Share

MSN Shopping

mySimon. com

NexTag

PriceGrabber. com

Price Runner

SHOP. COM

Shopping. com

ShopWiki

Shopzilla

Smarter. com

View Score

Yahoo! Shopping

The Process of online Shopping.

Online Shopping

Admin Detail

User Detail

Services Services

Request Request

For Data For Data

SHOPPING

STATEMENT OF OBJECTIVE

This study follows a general approach to find the increasing tendencies of online shopping, first inspecting the study on online shopping, followed by the research on online shopping industry, and finally customers and seller increasing number.

It tries to find which reason has made open public to buy good online then the traditional shopping.

The first part of the studies tries to identify the styles of online shopping, locating the real cause why public transition from traditional shopping to online shopping

The second area of the study is trying to find the reason why many people transition over for online shopping.

I intend to present a case study about the increasing trends of online shopping The entire objective of this study is to look at why people have started to use online shopping on large level. My study manly includes to find the reason and to come to a bottom line that made people to buy online on such a huge extent.

SIGNIFICANCE OF STUDY

Although it is already a multi-billion dollar industry in america, electronic commerce is still in its infancy, having only advanced beyond the times of small internet marketers and fly-by-night retail functions. The small amount of research that is done on the topic is generally descriptive in nature, concentrating on the expansion of electronic commerce and forecasting its future potential.

One of the major benefits of online shopping is the availability of information about products and services, which reduces uncertainty in the purchase decision process This attribute is evident throughout the World Wide Web. For example, travel sites like The Trip allow potential clients to research journey alternatives and make fare comparisons, as well as read hotel reviews and check rates on accommodations.

Security issues certainly constitute an ongoing problem for electronic sellers. One recent review of information pros indicated that about 60% of electronic commerce sites on the net reported at least a number of security breaches throughout a twelve months period encompassing 1997 and 1998. Evenly troubling, 12% experienced theft of data or trade secrets, three times the number for companies not advertising products via the net. The New York Times information that many Internet users and even security experts are concerned enough about Internet crime and potential violations of personal level of privacy that they might rather "sell their firstborn child than use a credit card to buy something on the Web" (Kelley, 1998).

LIMITATIONS OF STUDY

The survey found in this study is restricted to limited variety of sample in comparison with the population as a whole and therefore might have a tendency to be a biased estimator of the population. Moreover, even though the scope of the analysis pertains to all the market sectors and their subsets, my research and results will be limited by a particular industry (Consumer electronics, Travel Arrangements, Literature) However, the conclusions and the recommendations might be relevant to all the industries generally with some personalized work steps.

Also, the study and analysis is conducted based on the publically available information and so might be limited to a very advanced analysis. Although, a thorough analysis can be performed based on publically available information and this will actually help to perform another level analysis to find the answer. Thus my research would be restricted to analyzing the current trend for people shopping online.

CHAPTER II

COLLECTION OF DATA

THE SUBJECT

For the first area of the analysis which involves identifying the styles and reason for public shopping on the internet, the people taking part in the review are a combined group of people from all the various field.

The merged breed has been used as a sample for a particular reason in order to avoid feedback from folks of same background. Views and comments from a diverse class and different age groups will develop a diverse response framework.

A test group of men and women were surveyed in this group stretches from 20 - 40 years. All these people provided an impartial view on the existing online shopping pattern.

THE MATERIALS

The study was split into two parts. The first part consisted of a survey which involved interviewing a group of people on a questionnaire (30 questions) made to analyze the trend to look online. The test mostly had a choice of responding to the questions as follows

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

The second area of the study involved studying the data gathered and finding some relevant data and home elevators internet regarding the trends to shop online.

THE PROCEDURE

The questionnaire was sent out to the test group with the instructions about how to complete the review. The results of the questions were given a rating in the following way

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

The problem scoring the maximum score predicated on the results was actually the one regarded as the genuine reason for individuals going online then on road to shop. Based on this result, the next area of the examination was conducted.

The second area of the analysis engaged collecting relevant data and home elevators the topic.

THE SURVEY

PERSONAL DATA

Please fill out the non-public data before the key questionnaire

Gender

Male

Female

Age _______

Nationality _____________

Occupation _____________

Geographical occurrence _____________

Income

$0 - $40, 000

$40, 001 -$100, 000

$100, 001 -more

MAIN QUESTIONNAIRE

Section 1: ISSUE

The online shopping industry has been significantly cultivated in recent years?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Do you think online shopping is more convenient than traditional shopping?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Most of the merchandise are been available online? Will you trust this?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Do you think there exists any issue or trouble while online shopping?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Do you think customer's payment pattern is simple in online shopping?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Do you trust the available accuracy of the merchandise or information given?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Are shipment charges annoying you the most while shopping online?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Do you feel that service provided while transport of the product for delivery is acceptable?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Are you satisfied with the product which includes been shopped online?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Do you are feeling that shopping online will get goods that are not available to get?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Section 2: VALUE FOR MONEY

Do you think you receive the best deal online?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Do you shop online to avoid sales taxes?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Do you research before shopping on the internet?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

You shop online only because you do not have time to look?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

You don't trust the best offer can be obtained online?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Do you find it hard to return back the product you have shopped online?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Do you feel advantage of online shopping is that products can be shopped 24/7?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Does the merchandise availability is definitely there when you are online too shopped?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Do you feel that you can compare more products and prices easily online?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Do you feel that if you are shopping clothes online u can't try them before buying?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Section 3: HABBITS

Do you feel unsecure to provide your individual information online?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Do you feel unsecure to give your credit cards information online?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Are you a good deal shopper?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Are you a die-hard internet shopper?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Are you a hurried shopper?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

You only buy gadgets goods online?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

You shop online and then reserve your travel agreement?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

You shop online for your catalogs and newspaper?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

Do you face problem while shopping cart software check out process?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

You shop online to avoid public and lines?

Strongly Disagree

Disagree

Neutral - Neither agree nor disagree

Agree

Strongly Agree

CHAPTER III

FINDINGS

DISTRIBUTION OF RESPONSES

Section 1: ISSUE

1. The online shopping industry has been significantly harvested in recent years?

Score: 75%

This score implies that they firmly believe that the online shopping has grown lately.

2. Do you think online shopping is far more convenient than traditional shopping?

Score: 55%

Again with this credit score it is obvious that people think it is comfortable to look online.

Most of the merchandise are been available online? Would you trust this?

Score: 60%

This response suggests that most of individuals get what they need.

Do you think there may be any problem or trouble while online shopping?

Score: 40%

Here, we see that few people agree that there is any issue while using online shopping system.

5. Do you think customer's payment style is simple in online shopping?

Score: 80%

This score unveils that most off of the people agree to the idea.

Do you trust the available accuracy and reliability of the product or information given?

Score: 70%

This score reveals that the client agrees to the reliability of the product.

Are shipping and delivery charges frustrating you the most while shopping on the internet?

Score: 50%

Here we can easily see that individuals are neutral on their opinion.

Do you think that service provided while shipping and delivery of the merchandise for delivery is reasonable?

Score: 60%

This shows that they agree with the service provide while shipping and delivery their good.

Are you content with the product which has been shopped online?

Score: 85%

This shows that they agree that they are content with the product that they have shopped online.

Do you feel that shopping on the internet can find goods that aren't available to get?

Score: 75%

This demonstrates most of people tend to concur that they get goods that aren't available to get.

Section 2: VALUE FOR MONEY

Do you think you have the best package online?

Score: 85%

As per the credit score, we can conclude that we now have better discounts online.

Do you shop online to avoid sales duty?

Score: 60%

This shows a strong belief that folks buy online to save lots of some cent.

Do you research before shopping online?

Score: 70%

Here we can easily see that they strongly agree with the research point.

You shop online only because you don't have time to shop?

Score: 50%

This score shows that there surely is a neutral decision.

You don't trust the best deal is obtainable online?

Score: 40%

The response to this shows that almost all of people disagree with the above statement.

Do you find it difficult to return back the product you have shopped online?

Score:35%

Here we can see that they can certainly return back the product.

Do you are feeling advantage of online shopping is that products can be shopped 24/7?

Score: 90%

Here we can easily see that the respondents concur that it's very much useful.

Does the product availability is usually there when you go online too shopped?

Score: 80%

This score reflects that there is always availability.

Do you feel that you can compare more products and prices easily online?

Score: 60%

Most of the respondents disagreed on this.

Do you are feeling that if you are shopping clothes online u can't try them before buying?

Score: 90%

Most of the respondents decided on this.

Section 3: HABBITS

Do you are feeling unsecure to give your individual information online?

Score: 70%

Most of the respondents disagreed on this.

Do you are feeling unsecure to give your credit cards information online?

Score: 70%

Most of the respondents disagreed on this.

Are you a good deal shopper?

Score: 95%

This score shows that they are strongly in favor of the fact they are bargain shopper.

Are you a die-hard internet shopper?

Score: 60%

Here respondent disagreed the point.

Are you a hurried shopper?

Score: 40%

With this report we can conclude these are highly disagree.

You only buy electronics goods online?

Score: 50%

With this score we can say folks are neutral on their opinion.

You shop online only to reserve your travel set up?

Score: 70%

With this credit score we can conclude they are simply strongly agree.

You shop online for your books and mag?

Score: 70%

With this score we can conclude they are simply strongly agree

Do you face problem while shopping cart check out process?

Score: 30%

With this score we can conclude they are really strongly recognize.

You shop online to avoid group and lines?

Score: 70%

With this rating we can conclude they may be strongly agree

ANALYSIS OF FINDINGS

The pursuing is the summary of reactions received from the samples on the questionnaire as well as the open end discussions with them; the study results revealed a significant amount of information regarding online shopping movements.

Consumer expectations

The main notion of online shopping is not simply in getting a beautiful website that might be shown in a lot of search engines or the artwork behind the website; it is about building romantic relationships and making money. Most of the organizations make an effort to choose techniques of online shopping without understanding these techniques and/or with out a sound business design. Rather than promoting the organization's culture and brand name, the website should satisfy consumer's expectations. A majority of consumers choose online searching for a faster and more efficient shopping experience. Many experts inform that the uniqueness of the net has dissolved and the need for the look, which is user centered, is vital. Companies should always remember that there are specific things, such as understanding the customer's wants and needs, living up to promises, never walk out style, because they provide reason to come back And the reason will remain if consumers always get what they expect. As online shopping is becoming more and more popular and a website that wants to get more shoppers must think on certain areas like efficiency, calculability, predictability and control.

Organizations, which want visitors to shop more online for the coffee lover, should consume intensive amounts of money and time to define, design, develop, test, put into practice, and maintain the website. Also if a company wants their website to be popular among online shoppers it should leave an individual with a confident impression about the organization, so consumers can get the feeling that the company cares about them. The business that would like to be accepted in online shopping must remember, that it's simpler to lose a person then to get one. Lots of researchers state that even when a site was "top-rated", it could go nowhere if the organization failed to surpass common etiquette, such as coming back e-mails in due time, notifying customers of problems, being genuine, and being good stewards of the customers' data. Organizations that are looking to keep their customers or gain new ones should try to get rid of all mistakes and be more desirable to be more suitable for online purchasers. And this is the reason why many designers of web shops consider research results concerning consumer goals.

CHAPTER IV

CONCLUSIONS & RECOMMENDATIONS

Conclusion

People spend less overall on online shopping.

More people think that online shopping will become the major way of shopping in future.

People choose online to save lots of time.

Majority of men and women spend less than 30% money through online shopping.

People execute a research before they buy.

Perhaps even more important, if the web shopping environment is to prosper, the new influx of electronic retailers needs to promote these safeguards to the marketplace to assure possible customers that marketing communications, personal data, visa or mastercard accounts, and purchase information can be guarded.

Recommendation

Great bargains to catch the attention of more customer

Research all potential merchants' websites carefully.

Question the offers.

Use bank card cautiously.

Be specific with your search engine.

Always take a printout of whatever you buy online.

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