Assessment of self-control in communication (M. Snyder), Assessment...

1.4.3. Assessment of self-control in communication (M. Snyder)

The test, developed by the American psychologist M. Snyder, is aimed at assessing self-control in communication.

INSTRUCTIONS

Read carefully the ten sentences describing the reactions to some situations. Each of these you must evaluate as true or incorrect in relation to yourself. If the sentence seems to us to be correct or predominantly true, put the letter "B" next to its serial number, if the letter "H" is incorrect or mostly incorrect.

TEST MATERIAL

1. It seems difficult to me to imitate the habits of other people.

2. I could, perhaps, fool around to attract attention or amuse others!

3. A good actor could come out of me.

4. Other people sometimes feel that I'm experiencing something more deeply than it really is.

5. In the company, I rarely find myself in the spotlight.

6. In different situations and in dealing with different people, I often behave quite differently.

7. I can defend only what I am sincerely convinced.

8. To succeed in business and in relationships with people, I try to be what I'm expected to see.

9. I can be friendly with people I can not stand.

10. I'm not always what I seem.

PROCESSING AND INTERPRETATION OF RESULTS

1 point is awarded for the response N to questions No. 1, 5, 7 and for the response of "B" to all other questions.

0-3 points. You have low communication control. Your behavior is stable, and you do not feel it necessary to change depending on situations. You are capable of sincere self-disclosure in communication. Some people consider you uncomfortable in communication because of your straightforwardness.

4-6 points. You have an average communicative control. You are sincere, but not restrained in your emotional manifestations, but in your behavior you are considered with surrounding people.

7-10 points. You have high communication control. You easily enter any role, flexibly react to the change in the situation, feel well and even be able to foresee the impression that you make on others.

People with high communication control, according to Snyder, are constantly watching themselves, they know well where and how to behave, they control the expression of their emotions. At the same time, they are hampered by the spontaneity of self-expression, they do not like unpredictable situations. Their position is: "I am what I am at the moment". People with low communicative control are more direct and open, they have a more stable "I", little susceptible to changes in different situations.

1.4.4. Assessment of the teacher's ability to listen to the interlocutor

The concept of communicative skills includes not only the art of maintaining a conversation, assessing the interlocutor, determine its strengths and weaknesses, but also the ability to establish a friendly atmosphere, the ability to understand the problems of the interlocutor, etc. At the heart of these qualities is the ability to listen to the interlocutor, for testing which we offer the following tests.

Test1

INSTRUCTIONS

Mark the situations that cause you dissatisfaction or annoyance and annoyance when talking to any person - whether it's your friend, co-worker, immediate supervisor, leader or just an accidental interlocutor.

VARIANTS OF SITUATIONS

1. The interlocutor does not give me a chance to speak, I have something to say, but there is no way to insert a word.

2. The interlocutor constantly interrupts me during the conversation.

3. The interlocutor never looks in the face during a conversation, and I'm not sure if they listen to me.

4. A conversation with such a partner often causes a feeling of waste of time.

5. The interlocutor is constantly fussing: the pencil and his paper take up more than my words.

6. The interlocutor never smiles. I have a feeling of awkwardness and anxiety.

7. The interlocutor always distracts me with questions and comments.

8. Whatever I say, the person I talk to always cools my fervor.

9. The interlocutor always tries to refute me.

10. The interlocutor distorts the meaning of my words and puts other content in them.

11. When I ask a question, the other person forces me to defend myself.

12. Sometimes the interlocutor asks me, pretending not to hear.

13. The interlocutor, not having listened to the end, interrupts me only to agree.

14. The interlocutor when engaged in conversation is engaged in strangers (plays with a pen or pencil, wipes glasses glasses, etc.), and I firmly believe that he is inattentive at the same time.

15. The interlocutor draws conclusions for me.

16. The interlocutor always tries to insert a word in my narration.

17. The interlocutor always looks at me very carefully, without blinking.

18. The interlocutor looks at me as if appreciating. It bothers me.

19. When I propose something new, the interlocutor says that he thinks the same way.

20. The interlocutor replays, showing that he is interested in the conversation, nods his head too often, gasps and agrees.

21. When I talk about serious, the interlocutor inserts funny stories, jokes, anecdotes.

22. The interlocutor often looks at the clock during a conversation.

23. When I enter the office, he throws all the cases and pays attention to me.

24. The interlocutor behaves as if I'm preventing him from doing anything important.

25. The interlocutor demands that everyone agrees with him. Any of his statements ends with a question: "Do you also think so?" or "Do not you agree?".

PROCESSING RESULTS

Count the percentage of annoying and annoying situations.

70-100% - you are a bad companion. You need to work on yourself and learn to listen.

40-70% - you have some drawbacks. You are critical of the statements, you lack some of the virtues of a good interlocutor. Avoid hasty conclusions, do not focus on the manner of speaking, do not pretend, look for the hidden meaning of what has been said, do not monopolize the conversation.

10-40% - you are a good companion, but sometimes you refuse the partner in full attention. Repeat politely his statements, give him time to open his mind completely, adapt your tempo of thinking to his speech - and you can be sure that it will be even more pleasant to communicate with you.

0-10% - you are an excellent companion. You know how to listen, your style of communication can become an example for others.

Test 2

The answers to questions are estimated as follows: almost always - 2 points; in most cases - 4 points; sometimes - 6 points; rarely - 8 points; almost never - 10 points.

TEST MATERIAL

1. Are you trying to minimize conversation in those cases when the topic (or interlocutor) is uninteresting to you?

2. Are you annoyed by the manners of a communication partner?

3. Can an unsuccessful expression of another person provoke you to sharpness or rudeness?

4. Do you avoid talking to an unknown or unfamiliar person?

5. Do you have a habit of interrupting an interlocutor?

6. Do you ever pretend that you are listening carefully when in fact you are thinking about something else?

7. Do you change the tone of your voice, your facial expression, depending on who your interlocutor is?

8. Do you change the topic of the conversation if the conversation touched on an unpleasant topic for you?

9. Are you correcting a person if his speech contains incorrectly pronounced words, names, vulgarisms?

10. Do you have an indulgently mentor tone with a touch of disdain and irony in relation to who you talk to?

The more points you score, the more developed is the ability to listen to you. Over 62 points are gained by the listener above the average level. Normal average the listener attains 55 points.

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