Procedure for conducting an interview
When building an interview program, it is necessary to take into account that the interviewing process is a process of social and psychological interaction, having its own stages. Based on this, the sequence of questions asked must meet several requirements.
More complex questions should follow more simple ones. In the first stages, it is necessary to involve the interviewee as deeply as possible in the interviewing process, and you can do this by asking simple questions that do not require special reflection. Thanks to this, as the interviewee is involved in the interview, it will be easier for him to answer more complex questions.
In a semantic sense, questions must follow one after another so that subsequent questions logically continue and refine the previous ones.
Questions that can confuse or put a person in an awkward position should not be asked too hastily and straightforwardly.
At the first stage of interviewing, the interviewer should, first of all, try to establish favorable contact with the interviewed person and reduce the stress and stress arising from the interviewing situation itself. In addition, at this stage, the interviewer also needs to assess the overall level of development of the interviewed person and his ability to correctly understand the interviewer. This will help in many ways to determine how to build an interview in general.
In the main part of the interview, the main task is to create optimal conditions for obtaining the most complete and accurate information about the person being interviewed. The interviewer must ensure that the candidate talks about what the interviewer wants to hear. To achieve this, the interviewer can use a number of techniques.
1. Do not ask questions that you can answer unequivocally yes or no & quot ;. Questions should be formulated so as to give the interviewee an opportunity to speak out.
2. The interviewer should maintain a pause after the interviewee, it would seem, has already finished answering, to enable him to say a little more.
3. In the beginning of the interview, a number of different topics should be touched upon to see what causes a person's desire to speak, and what does not cause such a desire. At the same time, it is necessary to find out why a person does not want to speak on certain topics.
4. Do not ask more than one question at a time.
5. It should not be in any form to demonstrate their attitude to the respondent's answers.
6. Do not be impatient.
7. Use only the language that is understood by the respondent.
8. When the respondent gives meaningful information, positive feedback should be established, both verbal and non-verbal, as such reactions convey interest and encourage the respondent to speak even more.
In the final part of the interview, after all the questions are asked, you should thank the interviewee. Formally, this will be considered the end of the interview. However, after this interviewer does not always have to immediately leave. Because, when the interview is formally completed, the respondent's tension subsides, and he can speak about some important things that he was afraid to talk about during the interview or did not consider it important.
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