Using the phone
Under no circumstances should an employee use telephones or telephone booths located in lobbies and other public premises intended for clients, except in emergency situations. If such a situation arises, the employee should obtain permission from his immediate superior. In addition, employees are not allowed to receive incoming phone calls. If the employee needs to make a personal phone call, he can use the phone located in the office (office). Also, employees are prohibited from sending and receiving personal correspondence on site.
Employees are allowed to use cell phones strictly for business purposes. Use of personal mobile phones in the workplace is not allowed.
Public places and facilities for guests
An employee may be in the guest zone only to perform his or her immediate job duties. All the rest of the time he must be in the office premises. Employees are prohibited from using the lobby and other public places on site for guests, as well as guest elevators, except in cases of extreme necessity. The use of services and facilities for guests is strictly prohibited, except in cases where there is prior permission from the management or when this is specifically stipulated in the relevant document on the services provided to the employee.
Official entrance to the hotel territory
Employees are required to comply with all the requirements of security officers within their competence, present to the service employees a pass, use at the entrance and exit of the hotel magnetic cards that record the time of arrival and departure from work. When leaving the hotel, all employees are required to use only the service entrance. This measure ensures the safety of employees and guests.
Employees must come to work no earlier than 30 minutes before the start of the work shift, and leave within 30 minutes after the end of the shift, except when there are other instructions from the management. An employee who resigns on his own initiative or on the initiative of the administration is not entitled to visit the offices and office premises of the hotel, or to use the facilities of the guest during the next 6 months after the termination, except for cases when there is a preliminary permission of the general director.>
Personal staff lockers
Each employee with a uniform receives a personal locker in the locker room for the staff.
The locker is designed for:
- storage of uniforms during non-working hours;
- storage of outer clothing and personal belongings during working hours;
- storage of replacement shoes.
In the lockers should not be: hotel property, empty containers, food, alcoholic beverages. Do not store flammable and flammable objects in the cabinet. The locker is not the personal property of the employee and can be checked in accordance with the rules of internal labor regulations. In case of detection during the inspection of an item not authorized for storage in the service locker, the responsible employee should immediately apply the appropriate disciplinary penalty.
For the safety of valuables and documents left in the lockers, the hotel does not bear responsibility.
Each employee must keep his or her personal locker in order.
The key to the locker is issued by the HR department. Each locker has a number, and the key with this number is located at the employee. Employees are strictly prohibited from exchanging their service lockers without prior notice to the HR department.
Opening someone else's locker is the reason for being fired.
Upon dismissal, each employee must return the key from the locker to the HR department for a final settlement.
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